Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

You have everything in one place

PROS & CONS What are the best aspects of this product? With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers and managers. You can always integrate the software with some other platform to get what you want. Everything you need for your project management department at reasonable price. What aspects are problematic or could work better? I have some issues with the ...

Best CRM solution for a medium size corporation

What do you like best? *UI Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work *Functionality Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with ...

Bitrix is great platform and helps me to track my sales and to create tasks

PROS & CONS What are the best aspects of this product? Bitrix is great CRM platform, I can create tasks and I can share with my team. This software provides us with tools which helps us to see our sales by products, type and customer, this is great option because we can see which products are sold successfully. We can upload data from PDF and capture it, this saves us a lot of time instead of entering data manually. What aspects are problematic or could work better? I am very ...

A team collaborative review.

PROS & CONS What are the best aspects of this product? Bitrix24's pricing plan is highly flexible. That means it will continute to grow as you steadily expand. You can start things off with the free version. It's essentially a communications system that's simple to navigate. What aspects are problematic or could work better? Based on my experiencing using this software, I'd say it's good for use in communications. It's also handy when dealing with collabortive editing. Although ...

Worst Customer support I've ever witnessed

What do you like best? My life before I started with Bitrix24. I remembered that i had fun and could focus on my own business. Now I am licking my wounds and are stuck in a vortex of zero help and losing lots of money. What do you dislike? Zero customer support, zero soft skills. The management is either on a holiday or doesn't care too much about their company. Worst is when they haven't replied for hours until that moment you want to go to bed. This is in the 2 decades i am involved ...

Bitrix24 is one of the best tools for partner communication

What do you like best? Bitrix24 is one of the best tools of teamwork that allows us to contribute to the social communication through a very dynamic social network, it is the solution for the companies since it serves as manager of activities, it is useful because it integrates with the Web page of the S companies, has a very varied functionality allows to make call to customers, make invoices, send mail ... What do you dislike? Bitrix24 is very dynamic this tool to perform simple ...

Flashy graphics for a reduced experience

What do you like best? Bitrix has a great way of organizing the social side of online-only team projects. The visual arrangement is quite interesting and the side bars are for the most part functional and easy to learn. Managing and editing deals and contacts is made easy by one-click editing and saving. Multiple key commands make navigation easy on the wrists, freeing them up for other activities. Notifications are loud and vibrant, ensuring a prompt response to the more urgent tasks. ...

Small businesses really need to use this.

PROS & CONS What are the best aspects of this product? It lets you manage just about everything. These can be anywhere from lead generation to sales funnel management. It lets you interaction between co-workers. It's effective in project management. What aspects are problematic or could work better? It could function a lot letter with more alerts and e-mail. There are times when its server would suffer through connectivity problems. What specific problems in your company were ...

Well rounded product lacking customer support

What do you like best? I like the many add-ons available to tailor the product to my specific needs. What do you dislike? Customer support is lacking and the interface can be a bit complicated to navigate. What business problems are you solving with the product? What benefits have you realized? I need a very simple CRM that would allow me to import leads from wordpress forms and then allow my team to call the leads and track through the system to the point that they made a ...

My Favorite CRM

What do you like best? Bitrix24 is easy to use. The chat is phenomenal and the app works really well. It is easy to add clients, create tasks, store files, send messages. What do you dislike? After the updates, which are frequent, the app seems to not push messages to your phone. I've missed a quite a few messages because of this disconnect. Recommendations to others considering the product Their free trial is great. It's definitely worth the trial period. What business problems ...