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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Streamline your business with Bitrix24.

3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Expert's Review

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

  • Highly intuitive and user-friendly interface, requiring minimal training for new users.

  • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

  • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

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Showing 301-310 out of 422

11/14/18

3.5 out of 5

an excellent job organization software for companies

What do you like best? This software allows us to easily manage our operations and coordinate efficiently the daily tasks of our company, is making a real and timely change on the handling of tasks, has an excellent calendar and a complete email service, chat and video call among others that are important for the daily operation of the company. It is an optimal product that organizes the work flows that allows us to advance without mishap the specific activities of the company What do ...

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11/13/18

4 out of 5

Bitrix24 a good task manager to optimize our company

What do you like best? We like this software because we were able to organize and manage our business operations and improve the work flow within this company, allowing the business to grow in an effective way, allowing us to make a positive technological change that is very easy to use and, most importantly, , can access in a timely manner optimizing the processes to be performed. has an excellent calendar integrated with the task manager, a complete email service, chat and video call ...

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11/08/18

4.5 out of 5

optimal software for business processes

What do you like best? for our company, this software seems great to us, because it allows us to carry out projects, work flows, organize work groups, carry out a calendar of daily issues as an informative agenda, we can it optimize the part of the business processes and management of our company What do you dislike? we dislike the behavior of the user interface is very poor should do some updating, should improve the option of conversations within the bitrix24, improve the ...

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B

Bridget

10/07/18

5 out of 5

You have everything in one place

PROS & CONS What are the best aspects of this product? With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers and managers. You can always integrate the software with some other platform to get what you want. Everything you need for your project management department at reasonable price. What aspects are problematic or could work better? I have some issues with the ...

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J

Jack

09/19/18

5 out of 5

Bitrix is great platform and helps me to track my sales and to create tasks

PROS & CONS What are the best aspects of this product? Bitrix is great CRM platform, I can create tasks and I can share with my team. This software provides us with tools which helps us to see our sales by products, type and customer, this is great option because we can see which products are sold successfully. We can upload data from PDF and capture it, this saves us a lot of time instead of entering data manually. What aspects are problematic or could work better? I am very ...

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09/11/18

4 out of 5

Best All in one Solution

What do you like best? Bitrix 24 has an intranet solution for all an internal communication within the organisation. Bitrix 24 has a CRM solution for customer support and Live chat solution too. Email support and Phone system for free and pay as you go model for a phone. and Basic pricing is good and cheaper. What do you dislike? Live chat is a bit longer and has over half of the website page should be smaller and crispy. Also Bitrix 24 sites beta should have a login form and domain to ...

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K

Kristin

09/02/18

4 out of 5

A team collaborative review.

PROS & CONS What are the best aspects of this product? Bitrix24's pricing plan is highly flexible. That means it will continute to grow as you steadily expand. You can start things off with the free version. It's essentially a communications system that's simple to navigate. What aspects are problematic or could work better? Based on my experiencing using this software, I'd say it's good for use in communications. It's also handy when dealing with collabortive editing. Although ...

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MA

Maximilian Abt

08/27/18

3 out of 5

Price/ performance is great but Support is useless, be aware!

PROS & CONS What are the best aspects of this product? Its a great collaboration platform with lots of useful tools and that for a great price. I would recommend it i general but the Customer support is not only slow but extremely useless. They have helped me 10/100 times. They keep creating "Development" tickets and say you will be updated/ informed when some "fix" is coming but that has not happened a single time in 3 years and over 100 dev. tickets. So go for the self hosted one ...

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08/17/18

4.5 out of 5

Smooth Sailing

What do you like best? The program has a easy to use interface What do you dislike? The chat function is not the greatest because of it’s lack of shortcut key functionality Recommendations to others considering the product It’s the greatest tool a digitally ran business can depend on. What business problems are you solving with the product? What benefits have you realized? Team communication and group projects have always been rough but with Bitrix, we have been able to greatly ...

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08/08/18

5 out of 5

Bitrix24 Review

What do you like best? It's CRM - Customer Relationship Management Software. The CRM in Bitrix24 provides a platform to organise and track interaction with potential or existing clients, partners, agents and other contacts. Bitrix24 CRM is also accessible on mobile with its mobile app. So you can find the information needed whilst on the move. Bitrix24 Mobile App CRM allows creation or editing of CRM entries and invoices directly from a mobile device. You can use the product catalogue, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].