Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

My experience with Bitrix24

What do you like best? Bitrix24 is a social business platform for small entrepreneurs in its free version and for large entrepreneurs in its premium version. It has incorporated a large number of tools within its operating system according to the area of ​​interest. At the communication level it keeps the community more united through sequences of activities, group chats between departments and other business networks, calendars, work groups, among others. It allows you to import ...

Great all in one CRM - it has everything you need!

What do you like best? Well, for starters, it's free and you can do plenty with it. What do you dislike? Wish the email platform was more robust much like mailchimp or other email platforms. Recommendations to others considering the product If you are looking for a communication platform to stay engaged and in touch with your clients, this will work very well. What business problems are you solving with the product? What benefits have you realized? I'm able to better manage each ...

Shared documents do not sync reliably, waste of time

PROS & CONS What are the best aspects of this product? Does a lot in one package, although I didn't test out lots of the functions. What aspects are problematic or could work better? Shared drive was painfully slow, wouldn't recognize updated files even when I told it to manually update, so couldn't sync between computers, defeating the whole point of it! What features/services would you like to see in future versions of this product? Working shared drive What specific ...

Creative platform for websites, communication, task management and projects.

What do you like best? In favor I must highlight this software product is that it offers templates ready to use in pages and businesses. A page can be created in a few minutes and without having to know how to code or program computers. In the design task we do not have to deal with how the web page should be adjusted in the different dimensions of screens, since this system takes care of that important aspect nowadays, given the variety of devices that are used today. . I liked ...

THE BEST SOLUTION FOR MIDDLE-SIZE COMPANY | CRM

What do you like best? 1. Bitrix24 is all in one solution that provides everything needed for a team of several departments 2. Product has various features for faster communication and a great cmmunication chat that can be used on the mobile. 3. Recently company updated the product and now it has even more features and is way way faster! What do you dislike? The product is still being developed and is looking for areas to expand. Like with many products like that - all in one ...

Bitrix 24 CRM user friendly and loaded with features

What do you like best? The dashboard visibility and ease of use for most of the features. Bitrix offers full CRM customer activity tracking and team collaboration. What do you dislike? Bitrix can be a bit intimidating and cumbersome, as it offers so much functionality. The training videos and help isn't always intuitive and can take some effort to understand. Recommendations to others considering the product Make sure Bitrix meets your specific needs. It's an awesome tool for most. ...

Best solution for Teams and Project Management

What do you like best? I have used it for tasks management and email campaigns. I found it very simple and powerful tool for both purposes. Especially integration with other systems (like MailChimp to automate marketing campaigns is very easy. What do you dislike? What I found is that some interfaces are very complex of Bitrix24. Like you see too many options on a single window and you have to recall or explore the tools again. It would be grate if they could simplify it or give a self ...

Good for Project Management and HRM

What do you like best? Bitrix is a good CRM that features live activity streaming, record storing and sharing, chat and video conferencing, time monitoring and a calendar, a Gantt chart, and a messaging system. It possesses CRM facets (CRM database with invoices, sales reports, and customer outreach focused on consumer interaction, and an HRMS with an employee directory, a corporation structure, and a self-service portal. What do you dislike? 1. It is paid. The self or local hosted ...

Review

What do you like best? Easy set up and onboarding, I really enjoy that. It has a large online based community which works well with my company. I like how I don't need to use MS office with it. and that there is an app. What do you dislike? I find it highly expensive, which makes it difficult for me to not view other alternatives. I also find it difficult to ask for tech support. It's not always easy to understand and comprehend its available options. Sometimes tricky to use. ...

It ties all of the interactions in one place