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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in July 2026: User Ratings, Pros & Cons

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3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Spotsaas Editor’s POV

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • CRM covers customer management, project management, and collaboration in one platform.

  • Interface requires minimal training for new users.

  • Customizable for task management, lead generation, and sales processes.

  • Integrates with third-party apps and platforms.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional bugs that disrupt platform performance.

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Showing 251-260 out of 422

A

Anonymous

05/23/19

4.5 out of 5

This tool helped me optimize my business, as well as projects and tasks

What do you like best? We like this software very much, because it is a CRM application that allows us to manage and control multiple tasks in a simple and intuitive way, we can also generate reports and share documents, we have even been able to create web pages without the need of design or programming knowledge. We are also comfortable because we can master our five big areas. Which are composed of Communication, Tasks and Projects, CRM, Contact Center, Sites and Online Stores What do ...

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A

Anonymous

05/22/19

4.5 out of 5

Best software for internal communication and project management!!

What do you like best? -Individual and group chat - communication - Easy to learn and implement - Easy to track project and see tasks updates according to deadlines -also have attendance system and track working hours What do you dislike? - Sometimes created problem with different browsers - browser compatibility issue - invoice module is not so good Recommendations to others considering the product: Best solution to manage people , project and business in single space! ...

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A

Anonymous

05/21/19

5 out of 5

It does a lot, maybe even too much!

What do you like best? The ability to scale into different functional areas as companies grow. The product is very extensible, well thought out and lends itself extremely well to smaller growing companies as well as mid-sized established companies. What do you dislike? Just too much to chew for smaller shops or start-up companies. Very difficult for small co's to take on even when they can see the advantage of having a tool they can grow in to. Recommendations to others considering ...

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A

Anonymous

05/21/19

4 out of 5

The best growing CRM you did not know

What do you like best? Bitrix24 has a surprising amount of advanced services available in its free tier, basically everything except Advanced CRM and Tasks or a large amount of online storage, restricted to 12 users. That has to be some kind of record for a service of this kind and power. 12 users! For a small business that needs a complete space to communicate, collaborate, do things, follow up on potential customers, even answer emails and make phone calls! I really can not think of a ...

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A

Anonymous

05/18/19

4.5 out of 5

¡Lo mejor de lo mejor!

What do you like best? Es un excelente complemento en la organización de tareas asociadas a cada departamento, permitiendo fácilmente acceder de uno a otro y organizar eventos y reuniones cuyas invitaciones son perfectamente distribuidas y asignadas a un calendario general. Considero que es lo que más me gusta de Bitrix24, puesto que permite que fluya fácilmente la comunicación intraempresarial. What do you dislike? El precio es una de sus mayores desventajas. Aunque no es tan costosa ...

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A

Anonymous

05/18/19

4.5 out of 5

The best in the market

What do you like best? I like that it is an easy-to-use software of good design, I like that the notifications are almost impossible to ignore, which guarantees the timely response of the most urgent tasks, the assignment of tasks is done through the user's assignment. This is really good What do you dislike? What I do not like about this service is the support that they offer. It seems to me that it should definitely be improved, however I have to emphasize that it is a very good ...

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A

Anonymous

05/17/19

4 out of 5

Expand the functionalities and facilities for your business projects

What do you like best? I really like this system because it has a host of features and functions that fit the rhythm of my company, it facilitates the administrative processes of projects, has allowed the increase in communication and the integration of my team. I really liked its policy and learning system, since it seemed to us a very integral and dynamic method of versatile systems. Its price is perfect, it is more I think it is low for all the things that this system has. For ...

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A

Anonymous

05/17/19

4.5 out of 5

doing bitrix tests with favorable results in a short time

What do you like best? In my company I started the free bitrix software a week ago, I have been using wimi for years and I started testing with bitrix to have more control in the management, I have a large number of demanding clients with different needs, and I learned with experience and time in the work it that each person and company looks for different objectives, and to be able to cover all these needs is necessary to have more of a program that have a good integration and that the ...

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A

Anonymous

05/16/19

4.5 out of 5

The manager of all kinds of tasks for small businesses offering all kinds of organization.

What do you like best? It is very useful because it allows you to manage tasks and projects in the workgroup, it is very easy when sharing files, your online support is permanent and the best your storage service is excellent. Its interface is simple, which facilitates all activity, its online support is permanent and very effective indeed was a good acquisition in our company we are pleased. What do you dislike? To say that I dislike something of Britrix24 would not be the indicated ...

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M

michael

05/15/19

1 out of 5

Paid for the self hosting - Support Sux

Paid for the self hosting, waiting for contact back from support for up to 2 days for a meaningless response that has nothing to do with the technical question askedUnless your very tech savvy - avoid - there support is worse than useless!!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].