Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

You have everything in one place

PROS & CONS What are the best aspects of this product? With Bitrix you can manage almost everything, starting form Lead Generation to Sales Funnel. This software helps you to improve the communication between your coworkers and managers. You can always integrate the software with some other platform to get what you want. Everything you need for your project management department at reasonable price. What aspects are problematic or could work better? I have some issues with the ...

Bitrix24 is the ideal platform to organize work blocks

What do you like best? Bitrix24 is a wonderful platform for any user who wants to use it. It is a tool that provides the opportunity that allows me to organize my work movements, assigning work to each of my workers according to their level of professionalism and experience. It also has other beneficial tools for work such as communication channels, chats, conversational groups, calendars, among others. Bitrix24 is the perfect tool to help improve sales levels in a company, exposing the ...

Feature-Rich Project Management Tool

What do you like best? The free version of Bitrix24 has all of the features I need to manage my software development projects and my remote team. What do you dislike? There is a bit of a learning curve because Bitrix24 does so much. I initially had to dig around a bit to figure out how to manage hours on tasks. And I have accidentally closed out tasks that weren't finished a couple times. Recommendations to others considering the product: If you need a team collaboration, ...

Great way to Internally discuss matters with employees

What do you like best? Does not cost anything and is a great replacement for anyone using AIM. We use this to communicate with coworkers instead of having to call or walk over to their office. It is also great for offices in multiple cities. What do you dislike? *Sometimes the notification is delayed and you do not realize you have a message. This can lead to confusion if a person asks about an urgent matter and you still are waiting for the info. *Sometimes when you upload a ...

Good for internal communication

What do you like best? What I like most about Bitrix24 is that it allows me to unify the multiple communication channels I use with my customers, I can connect very well the phone number, mail, social networks among others. In addition, the CRM organizes everything automatically, follows the calls, and organizes the emails of all the people with whom I write and order them in different blocks What do you dislike? Where it shows the communication load and manager processes are a bit ...

Planning and internal control with Bitrix24

What do you like best? With Bitrix24 I can easily manage goals, time and products. I can reach needed emplee in one sec. What do you dislike? The structure of calendar sector is hard to get in one time. I’ve spent 2-3 days on learning how to use it correctly and effectively. Recommendations to others considering the product: Bitrix24 is perfectly fit for small and middle companies. What problems are you solving with the product? What benefits have you realized? Quick ...

An incredible business platform for a full range of communications and CRM needs

What do you like best? I like that Bitrix24 has the capabilities to help our team collaborate on a number of business activities including sales, marketing and planning. The chatting feature is excellent since we can access many valuable productivity extensions such as Kanban boards and calendars. Signing up and using Bitrix24 was not complicated at all. It took less than 10 minutes to get started. I like being able to connect with users and maintain content in the cloud for easy access ...

Excellent, it helps a lot and we save time thanks to bitrix24

What do you like best? It has a real-time support through the mass communication channels currently used, such as mobile messaging, social networks, email and live chats, work planning is very good to achieve a better organization of tasks, access to the source code and additional tools such as the learning assistance service and the integration and customization options. You can also appreciate having different real-time assistance tools that keep your customers happy to continue ...

An excellent tool to track productivity, issues and collaboration.

What do you like best? The tool takes care of our company's productivity, time management, issue tracking and request needs in a very comprehensive way. It has a function for almost everyone. What do you dislike? The desktop tool could be better and work more hand in hand with the online tool. Recommendations to others considering the product: Make sure you know what features are non negotiable and activate only those that you need. What problems are you solving with the ...

Great messaging

What do you like best? It is great to get quick messages to my co workers What do you dislike? There is nothing I really dislike about the messaging. I guess it could be easier to upload larger files. I would also like to have a sway message that I could set when I am away from the computer What problems are you solving with the product? What benefits have you realized? When it is difficult to relay questions