Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Great for a starter agency!

What do you like best? The price, it's free if you have a certain number of employees and the widgets really help cement your professionalism What do you dislike? It took a long time to get to understand the application. There should be more easier to follow tutorials. Recommendations to others considering the product: Set up a free account and play around with it for awhile before deciding to switch just to make sure it's right for your agency What problems are you ...

All in one having a complete solution package

What do you like best? My most favorite thing I love about Bitrix24 is its number of free tools out of the box for any size of business. It provides many tools e.g task & projects,customer support, eCommerce & internal communications tool. Client management tool is my favorite tool. It's just fully loaded with a complete solution package for fulfilling all requirements of any organization in the working era. What do you dislike? No comments,just because it fulfills all the ...

What is Bitrix24

What do you like best? It has got great features at a great tool for managing sales and creating tasks. it overwhelms in content management and communication on social platforms. What do you dislike? The customer service is a bit lacking behind. It can be contacted mostly through mails and it take 2-3 days to fix the problem. Recommendations to others considering the product: Bitrix24 is a well-designed software which reduces the human hours to a great extent. CRM & Sales ...

Bitrix24 provides satisfaction for entrepreneurs

What do you like best? With this tool I have the ability to keep track of my projects, work reports. I can store data and I can consult it with your respective permission. I am also allowed a flow of activities through video calls and instant messaging I can see a summary of all events, and projects. Bitrix24 allows me to investigate the application and examines all the potential it has for my company. What do you dislike? Bitrix24 works very well, but in terms of its rapid ...

Good for a busy time like ours!

PROS & CONS What are the best aspects of this product? Thanks to Bitrix, I’ve been able to manage and prioritize not just one, but multiple projects at a time. And this isn’t just for personal tasks too. I can now easily manage team projects better—assigning each subtask and setting deadlines for each. You can take on a bird’s eye view of your project or zoom in to see the updates on each subtask—it’s all up to you. What aspects are problematic or could work better? To be honest, ...

Cheap and cheerful

What do you like best? Use the tool for in and outbound calls and its has a very cheap licence structure What do you dislike? Voice features are very basic for EU needs Recommendations to others considering the product: You get what you pay for What problems are you solving with the product? What benefits have you realized? Pricing for a low volume call environment

One of the Best CRM Manager & Marketing Support for Beginners.

What do you like best? The most important and good thing that i like from the bitrix platform is create FREE websites and also that they offer almost all the other things in the platform for FREE and afterwards you can upgrade to their flexible plans they provide. Their customer support team is very friendly and they stand by you right from the beginning till end. What do you dislike? The one thing i was not ok is that the boring user interface dashboard, i mean to say the ease of ...

Overall GUI

What do you like best? The gui is very extensive and contains a lot of options with integrations and add-ons. It is really helpful if you know your stuff. What do you dislike? As I mentioned in the previous answer, it's very extensive. Because of that if you're new to crm and bitrix24 it's really to get a flying start, but you have the support team to guide you through. What problems are you solving with the product? What benefits have you realized? It's extensive and ...

Small businesses really need to use this.

PROS & CONS What are the best aspects of this product? It lets you manage just about everything. These can be anywhere from lead generation to sales funnel management. It lets you interaction between co-workers. It's effective in project management. What aspects are problematic or could work better? It could function a lot letter with more alerts and e-mail. There are times when its server would suffer through connectivity problems. What specific problems in your company were ...

Company CRM platform

What do you like best? Allows colleagues to socialize between each other about work related or sometimes personal related things What do you dislike? Sometimes the mobile version doesn't work properly, and sometimes connection in the chat function drops Recommendations to others considering the product: I don't have any recommendations, it's pretty straightforward What problems are you solving with the product? What benefits have you realized? If I need to talk to a ...