Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Bitrix24 has the features you are looking for!

What do you like best? In Bitrix24 you can create forum threads, I like it because there is a template for each scenario. There is even a template to plan R&D, and there are more than twenty, in turn it contains an individual Design and integrates with other systems to automate marketing campaigns What do you dislike? I would like these details that bitrix24 has to be solved, Bitrix24 support team takes a long time to respond and, therefore, it is not very effective, as well as ...

Waste of money

What do you like best? Best part of this software is it is light on the processor and fast. What do you dislike? I disliked the UI, which is not user friendly and a new user needs extensive coaching. adaptability and integration is cumbersome. I faced lot of difficulty in integrating my PBX to CRM etc Recommendations to others considering the product: Please try the evaluation version before buying What problems are you solving with the product? What benefits have you ...

Life saving CRM

What do you like best? I started using Bitrix24 in January 2017. I was newly appointed as Sales Manager and the CRM they were using lacked critical functions. I needed a CRM that I could implement myself, but rich in functionalities and affordable. In March I was operational. Over the next 2 years I was envied by other managers for the way my team used the reporting capabilities. What do you dislike? The mobile app was limited in functionalities Recommendations to others ...

Complete tool for communication and collaboration

What do you like best? We have found on Bitrix24 a good tool for manage our projects trough files sharing, messages, tasks, calendar and planning. Very simple to register and easy to learn how to use it, the free version is very complete, we can use all the tools with it, up to 12 users can work with the free version, some other apps do not include as many users as this one with the free version, also the free version comes with 5gb online storage. The website interface is very good, the ...

Bitrix24 is a more modern Social Interaction CRM.

What do you like best? Easy to configure Simple and fully customizable intuitive reports, integrates into extremely simple social networks and web-to-business campaigns, as well as clean and fresh interface tasks, tasks are easy to prioritize and pleasant reports are available as standard, it is Ideal for managing your projects, your time, your work, your agenda, your data, in addition to all mobile devices working perfectly, the CMS Bitrix24 user interface is simple, if you pay ...

Cloud Storage, Internal Company Communications and Video Conferencing

What do you like best? I am able to quickly Video Conference with others in my company. I also enjoy the file sharing option and chat feature in "real time" What do you dislike? sometimes it takes a few tries to connect using the video call option. What problems are you solving with the product? What benefits have you realized? Instant Message is a must because I work remotely and we use it as our Company Intranet so I am able to stay current on company events and happenings.

All I need in a business manager

What do you like best? I think a very useful tool for business use. It has been very useful because I can solve many problems of business management in my day to day work. I like Bitrix24 because I can handle it as a work space in which I can make variety of daily operations and tasks. Is very complete. With Britix24 you have several ways to maintain communication with the working group and make work flow. I am very happy in it. It is an excellent project management tool for any company, ...

A different CRM with ecommerce features

What do you like best? I liked the way it handles email marketing and leads, also the newer version restricted emails to paid customers, the new ecommerce stores feature is a welcome addition, although it takes too much time to implement it, and is limited to templates, no customization. The interface is clean and easy to navigate. What do you dislike? The fact the free versions no longer are able to send email marketing campaigns. I was trying to upload products to the new stores, ...

Great application that combines many useful functions

What do you like best? Bitrix 24 It is an application that has a friendly interface similar to a social network but that provides a secure environment which allows me to communicate with customers through social networks, integrating channels such as Facebook and Twitter into the application. It also includes a contact management system, which allows me to manage and interact with potential and existing customers, suppliers, agents and other contacts. With this wonderful application I ...

Streamlining solution process

What do you like best? It enables the communicationg between the internals stakeholdees of solution development. What do you dislike? There is sone rigidness in generating the required formats for project maagement. Recommendations to others considering the product: Go for the trial with a pilot project, then let the ebd users to decide upon improvements. What problems are you solving with the product? What benefits have you realized? It enables communication mong ...