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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Streamline your business with Bitrix24.

3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Expert's Review

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

  • Highly intuitive and user-friendly interface, requiring minimal training for new users.

  • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

  • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

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Showing 131-140 out of 422

AI

Administrator in Information Technology and Services

11/03/19

4 out of 5

Bitrix CRM

What do you like best? Capturing the leads and automatically storing them in the CRM with time and date of contact. What do you dislike? It's limitations when using it with different subscription models What problems are you solving with the product? What benefits have you realized? Video Conferencing, CRM and Workplace Collaboration

SP

Satish P

11/03/19

4 out of 5

One of the best Project Management Tools

What do you like best? Bitrix24's free version provides many features for smaller team such as Project Boards and Kanban. It's a good project management software. I can create teams and assign tasks with deadline. I also get notification once the status changes. I can manage my entire team and see their efficiency right into the Bitrix Dashboard. What do you dislike? The website's user interface is not so attractive and modern. Beginner's have to spend some days to get familiar with ...

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EM

Emma M

11/02/19

5 out of 5

A very complete application.

What do you like best? It's a program that has many options that help facilitate work within the company, has many functions that are very useful for most companies, within this application you can get tools to improve collaboration between employees, this application is seen more benefits when used as a team. It has the ability to manage tasks and project in a very organized manner. What I like most about this application is that everything does from a single place and from a ...

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MG

Michael G

11/02/19

0.5 out of 5

Very bulky and difficult to learn

What do you like best? It's an "all-in-one" option for trying to accomplish a lot of CRM, data storage, and community chatter in one app. What do you dislike? Trying to do everything, it doesn't do many of them well. The CRM is ok, but not quick and intuitive on mobile or desktop. Recommendations to others considering the product: I've enjoyed HubSpot or Salesforce and their integrations much more than my work with Bitrix. I would suggest checking out these other options ...

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B

Bankole A D

11/01/19

4.5 out of 5

Bitirx is a good low cost CRM for starters

What do you like best? Bitrix24 is a great tool for managing customer relationships and information automation. As a small business owner, it was a great pilot tool for me to manage customer details. I also integrated the CRM to my website and this worked for a while What do you dislike? Bitirx24 is quite limiting in the free version Its a bit difficult to learn as a new user and there are fears that as my details are in the cloud it may not be secure. Recommendations to ...

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AI

Administrator in Computer Software

10/31/19

4 out of 5

CRM Tool

What do you like best? Management tool to manage CRM, accounts, quotations invoices etc. Calls video calls texts all fit What do you dislike? Slowness, otherwise its awesome. Easy management, texts, audio calls, video calls etc. All is fit and perfeflct. What problems are you solving with the product? What benefits have you realized? Best CRM Tool. Quotes can be made. Invoices as well. Can send email to customers..

IC

Internal Consultant in Information Technology and Services

10/31/19

4 out of 5

Best for startups

What do you like best? Collaboration tools, integration with other source control. Built-in chatting. Look and feel, user experience. What do you dislike? Costly for higher number of members. Why should i prefer over TFS Recommendations to others considering the product: its good. Highly recommended for start up What problems are you solving with the product? What benefits have you realized? Team collaborations, task management, project planning

CB

Candice B

10/30/19

5 out of 5

Bitrix24 the best unified platform for projects, messages, online tasks

What do you like best? Bitrix24 is the best customizable tool and allows us to organize and follow up with our customers and partners in a very effective way this incredible tool certainly fulfills what it promises we can also sales reports create message templates is amazing and has a mobile solution that It works on your smartphone or tablet whether Android, iPhone or iPad. What do you dislike? Bitrix24 is a very complete and easy-to-use tool. I have nothing to dislike it. ...

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AN

Antonela N

10/30/19

4.5 out of 5

Project, time and work management.

What do you like best? It is an application that provides us with a very complete set of tools, destined to the administration of the equipment as such and the interpersonal communication with our clients in order to evaluate the impact obtained instantly and evaluate in case of requiring editions or improvements in what it concerns the labor management and the fulfillment of the objectives set by means of the planning carried out, it is quite simple to configure reports and its utility ...

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JM

Jonathan M

10/28/19

4.5 out of 5

Bitrix24 is a new Website Platform for the future

What do you like best? Very easy and handy, everything is in there. Fewer worries on building websites using this platform. What do you dislike? Less of stock photos, when you upload photos it went higher byte instead and causing slow website. Recommendations to others considering the product: Make it the code available even in free mode. What problems are you solving with the product? What benefits have you realized? Fast building website and easy to implement.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].