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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in July 2026: User Ratings, Pros & Cons

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3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Spotsaas Editor’s POV

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • CRM covers customer management, project management, and collaboration in one platform.

  • Interface requires minimal training for new users.

  • Customizable for task management, lead generation, and sales processes.

  • Integrates with third-party apps and platforms.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional bugs that disrupt platform performance.

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Showing 121-130 out of 422

AI

Administrator in Health, Wellness and Fitness

11/06/19

4 out of 5

Collaboration with Bitrix 24

What do you like best? Straightforward UI for all levels of emp What do you dislike? Limitations on integrarion with calendars Recommendations to others considering the product: If you need something simple and is not as costly, go for Bitrix. What problems are you solving with the product? What benefits have you realized? We have addressed are need for a platform to connect our officers from the US, Russia and Asia.

AI

Administrator in Design

11/05/19

3.5 out of 5

Easy CMS in the cloud

What do you like best? Easy configuration an CMS in an startup. Functions area easy to create and set up. Manage a client list for easy mode. What do you dislike? A short time for test the tool. When I use Bitrix24 permit only one month for test. What problems are you solving with the product? What benefits have you realized? A robust software for manage my clients.

UI

User in Financial Services

11/05/19

3.5 out of 5

One of the finest tool for project management

What do you like best? Interface is much easier, equivalent for beginners, best project management tool What do you dislike? Take too much time to open the application, interface is good but little modification is required Recommendations to others considering the product: Please improve support team What problems are you solving with the product? What benefits have you realized? Managing project details, handeling team and their data with this tool

UI

User in Marketing and Advertising

11/05/19

3.5 out of 5

Great idea, some flaws to fix

What do you like best? I liked the organizational aspect of Bitrix24. As a project manager, I was able to have my own page for every different project and I could sort all my communication there. What do you dislike? I didn't like some of the graphics, they felt cheap and like I couldn't trust the program. It also didn't feel very secure so I would have to store all my information also on my computer just in case. The worst part, however, was the nonstop notifications within the ...

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UI

User in Marketing and Advertising

11/05/19

5 out of 5

Great free CRM

What do you like best? I like the deal kanban, where I can process my deals as a web designer. What do you dislike? Could perhaps be a little more user friendly in some aspects. What problems are you solving with the product? What benefits have you realized? Tracking my incoming deals. I'm able to see projects through from proposal to completion.

BR

Baldwin R

11/04/19

3.5 out of 5

The best toolkit for any company.

What do you like best? Bitrix24 is one of the most complete platforms that exist, which help medium and large companies to organize their tasks, communicate between work teams and improve the production of the company. It has a very fun and dynamic interface, it helps to improve communication through group chats, social intranet with likes and emojis, audio and video calls, file sharing. It allows to organize tasks and projects, prioritize tasks, follow up. Bitrix24 is really ...

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AG

Akash G

11/04/19

4.5 out of 5

Best for managing big projects and video conferencing

What do you like best? You can centralized your business information or projects It's best CRM solution i think so it's more then a CRM It's easy to setup and fully customisable You can easily do email marketing with unlimited email templates Powerful reporting system What do you dislike? I don't think so is there anything which people will not like except sometimes Speed is slow and it's available only in English What problems are you solving with the product? ...

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AI

Administrator in Design

11/03/19

4 out of 5

Its easy to manager all our project in one place

What do you like best? Its old crm software and its easy to manager What do you dislike? They need to update lot like zoho crm software What problems are you solving with the product? What benefits have you realized? Easy management

PT

Paulina T

11/03/19

4.5 out of 5

Work as a team in a simple way

What do you like best? It's a perfect program for many companies because it helps a lot in teamwork, in facilitating the connection between the team of companies, you have the right tools for the creation of tasks and various projects, everything is in this application and you do not need an extension of it, it is very simple to use and I really love it, in it you find professional work tools and the best functions. What do you dislike? It is a program that does not present ...

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AI

Administrator in Information Technology and Services

11/03/19

4 out of 5

Bitrix CRM

What do you like best? Capturing the leads and automatically storing them in the CRM with time and date of contact. What do you dislike? It's limitations when using it with different subscription models What problems are you solving with the product? What benefits have you realized? Video Conferencing, CRM and Workplace Collaboration

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].