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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Streamline your business with Bitrix24.

3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Expert's Review

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

  • Highly intuitive and user-friendly interface, requiring minimal training for new users.

  • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

  • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

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Showing 121-130 out of 422

AI

Administrator in Health, Wellness and Fitness

11/06/19

4 out of 5

Collaboration with Bitrix 24

What do you like best? Straightforward UI for all levels of emp What do you dislike? Limitations on integrarion with calendars Recommendations to others considering the product: If you need something simple and is not as costly, go for Bitrix. What problems are you solving with the product? What benefits have you realized? We have addressed are need for a platform to connect our officers from the US, Russia and Asia.

UI

User in Marketing and Advertising

11/05/19

5 out of 5

Great free CRM

What do you like best? I like the deal kanban, where I can process my deals as a web designer. What do you dislike? Could perhaps be a little more user friendly in some aspects. What problems are you solving with the product? What benefits have you realized? Tracking my incoming deals. I'm able to see projects through from proposal to completion.

AI

Administrator in Design

11/05/19

3.5 out of 5

Easy CMS in the cloud

What do you like best? Easy configuration an CMS in an startup. Functions area easy to create and set up. Manage a client list for easy mode. What do you dislike? A short time for test the tool. When I use Bitrix24 permit only one month for test. What problems are you solving with the product? What benefits have you realized? A robust software for manage my clients.

UI

User in Financial Services

11/05/19

3.5 out of 5

One of the finest tool for project management

What do you like best? Interface is much easier, equivalent for beginners, best project management tool What do you dislike? Take too much time to open the application, interface is good but little modification is required Recommendations to others considering the product: Please improve support team What problems are you solving with the product? What benefits have you realized? Managing project details, handeling team and their data with this tool

UI

User in Marketing and Advertising

11/05/19

3.5 out of 5

Great idea, some flaws to fix

What do you like best? I liked the organizational aspect of Bitrix24. As a project manager, I was able to have my own page for every different project and I could sort all my communication there. What do you dislike? I didn't like some of the graphics, they felt cheap and like I couldn't trust the program. It also didn't feel very secure so I would have to store all my information also on my computer just in case. The worst part, however, was the nonstop notifications within the ...

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AG

Akash G

11/04/19

4.5 out of 5

Best for managing big projects and video conferencing

What do you like best? You can centralized your business information or projects It's best CRM solution i think so it's more then a CRM It's easy to setup and fully customisable You can easily do email marketing with unlimited email templates Powerful reporting system What do you dislike? I don't think so is there anything which people will not like except sometimes Speed is slow and it's available only in English What problems are you solving with the product? ...

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BR

Baldwin R

11/04/19

3.5 out of 5

The best toolkit for any company.

What do you like best? Bitrix24 is one of the most complete platforms that exist, which help medium and large companies to organize their tasks, communicate between work teams and improve the production of the company. It has a very fun and dynamic interface, it helps to improve communication through group chats, social intranet with likes and emojis, audio and video calls, file sharing. It allows to organize tasks and projects, prioritize tasks, follow up. Bitrix24 is really ...

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AS

Ariel S

11/03/19

5 out of 5

Easy to use

What do you like best? One of the only crm mobile application.Easy to use. What do you dislike? It has few options and not enough notifications. Recommendations to others considering the product: Implement Bitrix24 only when you know how is your sale process. Otherwise you'll find it difficult to success. What problems are you solving with the product? What benefits have you realized? I know can follow my leads from my phone.

PT

Paulina T

11/03/19

4.5 out of 5

Work as a team in a simple way

What do you like best? It's a perfect program for many companies because it helps a lot in teamwork, in facilitating the connection between the team of companies, you have the right tools for the creation of tasks and various projects, everything is in this application and you do not need an extension of it, it is very simple to use and I really love it, in it you find professional work tools and the best functions. What do you dislike? It is a program that does not present ...

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AI

Administrator in Design

11/03/19

4 out of 5

Its easy to manager all our project in one place

What do you like best? Its old crm software and its easy to manager What do you dislike? They need to update lot like zoho crm software What problems are you solving with the product? What benefits have you realized? Easy management

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].