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9.8

Spot Score

Bitrix24

Bitrix24 Reviews in June 2025: User Ratings, Pros & Cons

Streamline your business with Bitrix24.

3.9

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Bitrix24 Reviews & Ratings

3.9

Very Good

Based on 876 ratings & 422 reviews

Rating Distribution

Excellent

(251)

Very Good

(122)

Good

(28)

Poor

(8)

Terible

(13)

Expert's Review

Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, and even website building. Its user-friendly interface reduces the learning curve, making it accessible for small businesses, startups, and larger organizations alike. ...Read more

Bitrix24 pros and cons

  • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

  • Highly intuitive and user-friendly interface, requiring minimal training for new users.

  • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

  • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

  • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

  • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

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Showing 101-110 out of 422

AI

Administrator in Hospitality

11/28/19

3.5 out of 5

Bitrix24

What do you like best? Very good at integrating with multiple platforms, it's also free which is handy. What do you dislike? It would be nice to have some automation in there. Due to the amount of features on offer. Some helpful tips would be nice. Recommendations to others considering the product: Suitable for managing and collaborations on projects. What problems are you solving with the product? What benefits have you realized? Keeping users integrated for ...

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IR

Isabel R

11/26/19

4 out of 5

It's a fairly functional CRM.

What do you like best? I like Bitrix24 as it certainly is a local Internet solution that ensures their safety for use by small and medium enterprises. It is very useful for collaboration, communications, social networking, business process management and effective documents. I preferred among other applications because it allows for better continuity of knowledge to manage data on web pages to have a better relationship with client. It also relies on resources such as wikis, blogs ...

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CP

Carolina P

11/25/19

4.5 out of 5

Take care of the satisfaction, conduct, and attention of the needs of customers or consumers.

What do you like best? I like this application because it is closely linked to my daily tasks below some reasons: Its collective communication system is great using social networks to interact and facilitate customer-provider communications, I can manage and share activities and documents. It allows the process of storing and recording contact information about potential clients, real and any other. It is creative to elaborate, import and export information for the analysis ...

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JC

Joseph C

11/25/19

4 out of 5

Great CRM platform with useful tools totally free

What do you like best? What I like most about Bitrix24 is that it really is a very complete tool when we talk about work utility since it has different functions that allow my employees to have a better job performance since they have all the tools they need to do their activities at reach of your hands since we have from chats, to options to be able to create CRM systems good enough to attract more potential customers What do you dislike? I don't have any type of complaint when it ...

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AE

Andrea E

11/24/19

3.5 out of 5

Bitrix24, all in one project management

What do you like best? Bitrix is a full desktop experience, let you manage your work with colleague in a pretty way. All you need is there, with an easy to use side menu. Bitrix24 could be extended using third party apps that makes you connected eg. with your calendar, your contacts list or else your slack app and much else. What do you dislike? Bitrix is maybe much complicated for first time users, but the tutorial could help them to understand the main features Recommendations ...

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JM

Jon Marc A

11/21/19

1.5 out of 5

Bitrix24 - Just Did Not Work For Me

What do you like best? Liked the fact of All the solutions that were offered all in one place On the outside looking in looked like the perfect all-round software solution A Great Product If You Can Get Past The U/I What do you dislike? Just so difficult for me to get a sense of having the software work as I wanted it to Found very clunky and cumbersome Tried Bitrix24 on a total of 4/5 separate occasions and just could never get to like using Recommendations to ...

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AI

Administrator in Information Technology and Services

11/20/19

5 out of 5

Free CRM forever

What do you like best? This CRM is best I am using currently for lead management What do you dislike? Lots of configuration in this CRM become annoying for me. What problems are you solving with the product? What benefits have you realized? This is quit help to maintain leads record at each stage of lead generation.

AB

Angela B

11/19/19

3 out of 5

Lots of GREAT Tools but a VERY LONG learning curve

What do you like best? I love that Bitrix24 offers a free, multi-tool program that you can run your entire business through. There are so many great modules including CRM, Sales Funnels, Project Management and so much more that you can access at no charge. I have really wanted to use this for all my businesses because everything is in one place. What do you dislike? Any upgrades are VERY expensive. But that really isn't the worse thing about Bitrix24 since you get so many tools at ...

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AG

Ashish G

11/16/19

5 out of 5

Best Social enterprise platform

What do you like best? You can use the self-hosted version of Bitrix24 to run on your server. You get full control over data, source code access, and additional tools, such as helpdesk and e-learning, as well as integration and customization options. What do you dislike? What I ..... What I dislike bitrix is there are too many option its hard to familiarize .... The support they provide when I couldn't seem to figure this program out. Recommendations to others considering the ...

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PC

Pablo Cesar B

11/15/19

4.5 out of 5

The best crm platform in the market

What do you like best? Easy to understand, cross platform. The free version is the best, it contains everything you need to develop a small business. What do you dislike? I am very satisfied, I do not find negative ratings. Recommendations to others considering the product: It is the platform that offers more things in its free version. Very easy to implement and with online support and tutorials. What problems are you solving with the product? What benefits have you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].