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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in July 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 261-270 out of 852

MC

Martha Collins

03/21/22

5 out of 5

It was a good buy works great .

It was a good buy works great .. very dependent

AG

Aman G

03/20/22

4 out of 5

"Bitly is one of the best shortlink provider"

What do you like best about Bitly? 1. Bitly has a cool and easy-to-understand user interface. 2. Bitly doesn't show any random ads while opening the links, that is the best thing I like about Bitly.

LY

Lâm Y

03/18/22

4 out of 5

"Handy and effective when I want to shorten a long link"

What do you like best about Bitly? I can name my links so that as soon as I look at them I know exactly which links I need. Besides, I can create shortened links in bulk, saving me a lot of time and work more effectively.

K

Kris

03/17/22

1 out of 5

AVOID !!!

My advice to anybody looking to integrate a link shortening service into their service offering is to avoid using Bit.ly and to source an alternative provider. Bit'ly have a very can't do attitude towards problem solving as opposed to having a can do attitude. This is very unlike most modern day tech companies. Disappointing to say the least.

CB

Charuhas B

03/16/22

3.5 out of 5

"One of the easiest tool for shortning URL"

What do you like best about Bitly? Its functionality to check click count, also data associated with the click count. What do you dislike about Bitly?

AB

Annice B

03/14/22

5 out of 5

"Perfect URL Shortener"

What do you like best about Bitly? Free Service if you do not want to pay. Customize Your URL to make it easier for users

CK

Chetan K

03/01/22

5 out of 5

"Difinetly a Go-To platform for link shortning"

What do you like best about Bitly? - Bit.ly shortens any link hence making it very easy to share with other people - Has free-to-use version. So if you are someone who does not require link shortening on a very frequent basis, you are still covered.

SK

Sandeep K

03/01/22

4 out of 5

"Service experience"

What do you like best about Bitly? Bitly is a good URL shortening and management service on a large scale globally. Bitly API integrations work well. What do you dislike about Bitly?

AG

Andy Gibson

02/23/22

1 out of 5

This used to be a good service

This used to be a good service, but like so many other firms, they have been taken over by greed and are now charging large fees for services that are free elsewhere (and which they have monetised already via tracking data). Their customer service approach also seems to involve telling customers they are wrong over and over again until they go away. Shame.

NR

Nithin R

02/22/22

2.5 out of 5

"Great tool, hits where it hurts the most"

What do you like best about Bitly? The ability to see all of the user's links in one place! That may be because we all had a single user ID and a password. The site was pretty quick while navigating. UI looks simple and easy for basic stuff till you dig deep.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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