9.6
Spot Score
Manage your reputation like a pro.
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 271-280 out of 1884
SO
Shayna O
10/23/23
"Onboarding"
What do you like best about Birdeye? The support team is very efficient and also very kind when explaining how to use the program. Easy to install, I just needed to provide them with credentials. We have been receiving 5 starts multiple times a week now :) What do you dislike about Birdeye? I do not have any dislikes regarding Birdeye What problems is Birdeye solving and how is that benefiting you? We did not have any google reviews for our business and doctors, now our patients are leaving ...
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JH
Janelle Hill
10/23/23
Birdeye has been extremely helpful…
Birdeye has been extremely helpful keeping things organized and in once place.
DI
Dimitrios I
10/23/23
"A great experience with a great team"
What do you like best about Birdeye? The team is ready to help you. Ease of use What do you dislike about Birdeye? There is nothing so far to dislike. The start was great so far What problems is Birdeye solving and how is that benefiting you? Improve our feedback and connect with our clients
JS
James S
10/23/23
"Why Get Birdeye?"
What do you like best about Birdeye? Birdeye helps you get your business rating to the highest! How? By listing your business to up to 50 sites. That's like free advertisement to those sites! What do you dislike about Birdeye? I wish that Birdeye would allow us to paste a screenshot on their support chat. That way it would be easier to show them the issues we are facing. What problems is Birdeye solving and how is that benefiting you? Our rating is very low at first but now its going above ...
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ER
Eric R
10/20/23
"Best and fast service"
What do you like best about Birdeye? It was the best and fast service I've received from anyone. What do you dislike about Birdeye? There is literally nothing that I dislike about Birdeye What problems is Birdeye solving and how is that benefiting you? We tracking our website traffic, our EHR messaging.
DD
david d
10/19/23
"Tripled my monthly reviews since I started with them a few months ago. Very pleased"
What do you like best about Birdeye? Automatic sending of requests by them. They have responded quickly to any questions or concerns I have had. What do you dislike about Birdeye? Nothing right now that I could think of. What problems is Birdeye solving and how is that benefiting you? just getting me more 5 star reviews
MB
Maureen B
10/19/23
"Birdeye return client"
What do you like best about Birdeye? It is easy to use for the team and the patient's! It produces results. What do you dislike about Birdeye? No concerns. The platform is busy but I do not have to go on there often. What problems is Birdeye solving and how is that benefiting you? We are getting more reviews. It is easier for the patient's to use.
MT
Mike T
10/18/23
"Birdeye has been helpful through every step, would recommend to any business owner!"
What do you like best about Birdeye? great communication, ease of use, ease of integration What do you dislike about Birdeye? no auto reminder sent to customer day before service is to be done What problems is Birdeye solving and how is that benefiting you? getting the almighty reviews
LM
Laura M
10/18/23
"Stellar Platform!!"
What do you like best about Birdeye? Birdeye's customer service and onboarding were grade-A. They took the time to go over every step of the process. The platform is straightforward to use. The integration with our EHR was seamless. What do you dislike about Birdeye? If I had to provide one downside, it would be my regret we didn't start using their platform sooner than we did. What problems is Birdeye solving and how is that benefiting you? Their survey management platform provides our ...
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CK
Chad K
10/16/23
"Best way to see what the public thinks of your business practices."
What do you like best about Birdeye? The instant feedback. We are able to determine how we are doing What do you dislike about Birdeye? people who submit false reviews. The AI portion is awsome What problems is Birdeye solving and how is that benefiting you? Managing our reviews
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
