BirdEye Reviews in June 2026: User Ratings, Pros & Cons

"Great Platform"

What do you like best about Birdeye? One stop platform to see everything in one spot. Easy to navigate. What do you dislike about Birdeye? Occasional delay in reflecting reviews from google and yelp. What problems is Birdeye solving and how is that benefiting you? Resident relations feedback and management.

"Highly Recommend Birdeye!"

What do you like best about Birdeye? Birdeye is an amazing tool to help keep track of all of your reviews and makes them easily accessible! What do you dislike about Birdeye? I have not found downsides about Birdeye! The past few years with using Birdeye have been very pleasant. What problems is Birdeye solving and how is that benefiting you? Birdeye solves the problem of accessing and keeping track of any/all reviews that come through for our business. This saves us time and allows us to ...

"Enhance your online presence with our powerful reputation management software"

What do you like best about Birdeye? One of the key features of our software is the ability to send text messages to your patients. This not only allows you to communicate with them in a convenient and instant manner, but also helps in improving patient engagement and satisfaction. Additionally, our software enables you to confirm patient appointments seamlessly. By automating this process, you will save time and minimize the chances of any scheduling conflicts. Your patients will ...

"Great Experience Using Birdeye"

What do you like best about Birdeye? I love that it is a one-stop shop for so many aspects of reputation management. What do you dislike about Birdeye? Would like to see an option for low-cost location management for locations that do not get reviews such as warehouses. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping us to move some location management tasks into their platform that will reduce redundancy.

"Great experience with Birdeye."

What do you like best about Birdeye? Easy integration, the support team is always quick to help, and the format is easy to follow and helps a lot with organization. What do you dislike about Birdeye? There are times when it is a bit confusing where to follow as far as the campaign set up, etc. What problems is Birdeye solving and how is that benefiting you? Birdeye allows my company to solicit reviews and respond to them all in an easy and organized format. The process has brought massive ...

"Game-changer!"

What do you like best about Birdeye? Birdeye is an amazing partner! Their system allows us to manage 2 different brand/locations in one dashboard. Replying to customer reviews, web chats, text messages, surveys, feedback of all kinds has never been easier! We love Birdeye, they are a total game-changer for our teams! What do you dislike about Birdeye? Nothing! Birdeye, keeps adding and improving and we are more and more impressed with their services. What problems is Birdeye solving and how ...

"Use birdeye for our customer to review A-1 Self Storage"

What do you like best about Birdeye? Birdeye is nice & simple to use. Nothing complicated. What do you dislike about Birdeye? I don't dislike it. At first, it was something new, but in the end, I adjusted to it. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping customers submit their good experiences with us & in a result that's bringing more business to us.

"Comprehensive Platform that is User Friendly"

What do you like best about Birdeye? I love how intuitive the platform is and the amount of data we are able to extract for reporting. This platform comes with fantastic support, is user friendly, and makes review managent a breeze What do you dislike about Birdeye? There are several integration and connectivity issues that we have run into, but overall these are easily remidied and the Birdeye team is supportive through the process What problems is Birdeye solving and how is that ...

"Great places to see reviews"

What do you like best about Birdeye? Birdeye is very helpful when sending customers reviews and then I can check all the reviews in one place. What do you dislike about Birdeye? I wish birdeye would incorporate all of our website reviews into our counts that way I could see everything at once without looking around. What problems is Birdeye solving and how is that benefiting you? I'm now able to look at my Google and yelp reviews in 1 place.

"Proven Leader in Reputation Management"

What do you like best about Birdeye? The ability to accurately and in real time track online reviews from various review sites. Plus, Surveys are easy to setup and use. Our business strongly benefits from these products. What do you dislike about Birdeye? There's not much I dislike about Birdeye. What problems is Birdeye solving and how is that benefiting you? When we first started with Birdeye we were just above a 2-star Google average rating portfolio-wide. Within 1.5 years, we were at a 3.6.