9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 211-220 out of 1957
B
Brian
01/16/24
Birdeye has been great.
Date of experience: January 17, 2024
SV
Sammi Valenta
01/16/24
Loved using BE so far!
Our clients have loved using Birdeye and the system makes it super easy for them. The support has been great too. I usually get a fast response.
AU
Anonymous User
01/15/24
"Excellent service! Aways prompt and helpful."
What do you like best about Birdeye? The reviews capability is amazing as well as the messaging service available for our patients. What do you dislike about Birdeye? Google business listing gets flagged by companies stating we are not a verified business on Google. What problems is Birdeye solving and how is that benefiting you? We like how Bird Eye automatically blocks reviews with low scores before publishing the review on Google. We also like how it tracks our SEO traffic to make sure ...
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G
GM
01/14/24
Birdeye Support is really the best I've…
Birdeye Support is really the best I've seen for a company their size. They always answer quickly, and provide real solutions for us.
SM
Sydney Meagher
01/14/24
Fast Answers and Results
The team always offers video calls, phone calls, and quick email responses to a variety of questions. They never fail to deliver to us and our clients. Very appreciative of their help & expertise.
G
GM
01/14/24
Birdeye Support is really the best I've…
Birdeye Support is really the best I've seen for a company their size. They always answer quickly, and provide real solutions for us.
BM
Brendan Mazza
01/14/24
Great Product
Birdeye has helped us streamline our process for checking all reviews for our company and helping us get more reviews from our customers by using automated emails.
SM
Sydney Meagher
01/14/24
Fast Answers and Results
The team always offers video calls, phone calls, and quick email responses to a variety of questions. They never fail to deliver to us and our clients. Very appreciative of their help & expertise.
BM
Brendan Mazza
01/14/24
Great Product
Birdeye has helped us streamline our process for checking all reviews for our company and helping us get more reviews from our customers by using automated emails.
MS
Monica S
01/11/24
"Birdeye is Great for Getting Client Reviews!"
What do you like best about Birdeye? I like how easy it is to send a review request to our clients. Just a couple of clicks and they get links to leave reviews, making it easier for them so that they're more likely to actually "go to the trouble" of doing it! I also like how simple it is to update our business hours for all platforms in one spot. What do you dislike about Birdeye? I haven't come across anything that I don't like yet. What problems is Birdeye solving and how is that ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].