9.6
Spot Score
Manage your reputation like a pro.
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 191-200 out of 1884
AU
Anonymous User
11/29/23
"easy to use, great stuff!"
What do you like best about Birdeye? ease of use, great design, perfect for businesses What do you dislike about Birdeye? nothing! its great. i have no negative notes What problems is Birdeye solving and how is that benefiting you? making contacting our customers easier
BV
Brittany V
11/29/23
"The swiss army knife of business communication"
What do you like best about Birdeye? All of my marketing and customer communication in one easy-to-navigate dashboard. What do you dislike about Birdeye? I hope one day it will integrate with our CRM Service Autopilot! What problems is Birdeye solving and how is that benefiting you? Customers can reach us directly from our website and solve for the slow lead generation we get with phone calls and emails.
TM
Terry M
11/29/23
"Great service"
What do you like best about Birdeye? What I love best about Birdeye is the ability to view reviews on each platform. What do you dislike about Birdeye? So far, I have not experienced any issues with Birdeye. What problems is Birdeye solving and how is that benefiting you? Birdeye provides realt-time feedback from our customers so I can engage the situation head on.
MP
Mark P
11/28/23
"excellent product"
What do you like best about Birdeye? Time Saver! no more searching across site, it all comes to you. What do you dislike about Birdeye? Yelp reviews don't integrate very well. This is a yelp issue not a birds eye issue. What problems is Birdeye solving and how is that benefiting you? Saving time by not searching across sites. The AI feature is a game changer. In the past we had set responses programmed in. The new AI feature responds directly to the customers concerns in their review.
KJ
Kiara J
11/28/23
"Very easy to manage & navigate"
What do you like best about Birdeye? Birdeye allows you to views areas of improvement within your business. Using the reporting tools you can even set up recurring reports to be sent directly to your team. What do you dislike about Birdeye? I have not encounter a downside to using Birdeye What problems is Birdeye solving and how is that benefiting you? I am able to find out what isues my customer are having with my service, I can narrow down the time and dates as well.
AC
Akash C
11/28/23
"Managing Patient Reviews and Boosting Online Reputation with Birdeye"
What do you like best about Birdeye? Here are a few features we would love to hear about: 1. Appointment Confirmation: Birdeye helped streamline the appointment confirmation process. Also, I found it useful in reducing no-shows and improving overall communication with patients. 2. Patient Communication: Birdeye helped to stay connected with the patients and it is easy to send messages and updates to patients through this platform. 3. Patient payment: Birdeye's made payment processing ...
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KA
Kimberly A. L
11/27/23
"Highly Recommend Birdeye!"
What do you like best about Birdeye? Birdeye is an amazing tool to help keep track of all of your reviews and makes them easily accessible! What do you dislike about Birdeye? I have not found downsides about Birdeye! The past few years with using Birdeye have been very pleasant. What problems is Birdeye solving and how is that benefiting you? Birdeye solves the problem of accessing and keeping track of any/all reviews that come through for our business. This saves us time and allows us to ...
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LM
Lisbeth M
11/27/23
"Reputation Management Life Saver!"
What do you like best about Birdeye? We love BirdEye because it allows us to view all of our online reviews in one location and allows us to respond seamlessly. We can also integrate with our Property Management software to send out review requests and surveys to see where we are excelling and where we need to improve. What do you dislike about Birdeye? We have not seen a negative impact to using BirdEye, the only thing I wish is if there were more Support integrated with Google to verify ...
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KD
Karen D
11/27/23
"Great Platform"
What do you like best about Birdeye? One stop platform to see everything in one spot. Easy to navigate. What do you dislike about Birdeye? Occasional delay in reflecting reviews from google and yelp. What problems is Birdeye solving and how is that benefiting you? Resident relations feedback and management.
DM
David M
11/24/23
"Enhance your online presence with our powerful reputation management software"
What do you like best about Birdeye? One of the key features of our software is the ability to send text messages to your patients. This not only allows you to communicate with them in a convenient and instant manner, but also helps in improving patient engagement and satisfaction. Additionally, our software enables you to confirm patient appointments seamlessly. By automating this process, you will save time and minimize the chances of any scheduling conflicts. Your patients will ...
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