BirdEye Reviews in June 2026: User Ratings, Pros & Cons

I couldn't be happier

I have been with Birdeye for a few years now, and my business has increased with all the different services that Birdeye offers the company. We have review requests that work amazing, a chat bubble that gives us live leads, and social media help with getting posts out daily. Every new thing that we have onboarded with Birdeye has amazing support and they are always there to help if needed. I couldn't be happier and have recommended them to many other business owners who want to increase ...

Great Experience with BirdEye

We had a great experience getting our account up and running with regular calls to talk us through the software.

Great Experience with BirdEye

We had a great experience getting our account up and running with regular calls to talk us through the software.

"Easy and great software to use!"

What do you like best about Birdeye? Easy to navigate, east options to choose from! What do you dislike about Birdeye? I like everything about it, sometimes the pop up for the app can be annoying What problems is Birdeye solving and how is that benefiting you? It helps when we are closed people can still chat on it and we can respond the next business day.

"Easy and great software to use!"

What do you like best about Birdeye? Easy to navigate, east options to choose from! What do you dislike about Birdeye? I like everything about it, sometimes the pop up for the app can be annoying What problems is Birdeye solving and how is that benefiting you? It helps when we are closed people can still chat on it and we can respond the next business day.

"Birdeye's helped us get thousands, literally thousands, of 5-star reviews!"

What do you like best about Birdeye? The automated review requests are super effective. What do you dislike about Birdeye? It could be easier to manually send a review request. What problems is Birdeye solving and how is that benefiting you? Birdeye has helped us with manual reviews by providing a simple way for our teams to request reviews while our patients are still in the dental chair. The response rate is much higher than waiting until they have checked-out or sending a text later in ...

"Transaction Coordinator"

What do you like best about Birdeye? Birdeye is a wonderful way to communicate fast and seem less with tenants, owners, and agents! The ability to keep the documentation of past conversations is great to pick up when they left off! Birdeye is wonderful in allowing not only text conversation but voicemails to be available as well. Highly recommend, we use this daily for our business and LOVE IT!!! What do you dislike about Birdeye? The translation of the voice messages to text is sometimes ...

"Top Notch Customer Care"

What do you like best about Birdeye? Birdeye makes it SIMPLE for our employees to ask for customer reviews! This easy option has helped us tremendously. What do you dislike about Birdeye? There is nothing that we don't like about Birdeye. It's great all around! What problems is Birdeye solving and how is that benefiting you? Birdeye is assisting us in asking our Owners and Tenants for reviews. These ease of use is exactly what we were looking for!

Birdeye is a great company

Birdeye is a great company. They are easy to do business with and quick to answer whenever I have a question.

"User-friendly and great resource for managing reviews"

What do you like best about Birdeye? Birdeye makes it easy to manage multiple locations and view them in one place. I appreciate the organization and format of the website. What do you dislike about Birdeye? One downside of Birdeye is how slow it takes to load pages. Luckily this doesn't affect the services provided, just takes longer to go through the website. What problems is Birdeye solving and how is that benefiting you? Birdeye is helping me view reviews and location listings on each ...