9.6
Spot Score
Manage your reputation like a pro.
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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09/19/17
Great System and Service- A little Pricey Though
What do you like best? I love how easy they made it for me to start collecting reviews from my clients. I was able to build up a handful of 5-star reviews on my google+ and Facebook pages really quickly, and now, maintaining new reviews coming in as I help more clients is super smooth. And, as a bonus, my organic placement on google search went up to page one, in addition to the already existing google+ map listing. Not sure how that happened but it seems to be a direct correlation to my ...
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09/13/17
Excellent results and a real time saver
What do you like best? Birdeye saves us a ton of time. I like the ease of uploading new contacts and starting a new campaign. Birdeye handles the rest. The alerts are nice too. But the best part is not having to worry about if a customer is going to leave a bad review. The reviews are pre-screened and bad reviews are filtered away from your social media sites but still visible to you in the back end. Great product and highly recommended to any business who wants a great online reputation. ...
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06/08/17
Excellent Solution for Our Clients
What do you like best? One of the best things about BirdEye is that even though it's feature-rich, it's incredibly easy to use. From set-up to monitoring to website integration, BirdEye really delivers everything you could need in an review management platform. Not only does it help build our client's online reputation and significantly increase organic SEO, it also helps us get in front of and respond to negative sentiments before they cause a disruption to the business. We researched a ...
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06/02/17
Birdeye is revolutionary!
What do you like best? Birdeye has exceeded our expectations in providing a best in class system for organizing, responding, and tracking reviews. We researched for almost a year with a strict set of non-negotiables that we needed in a social media/reputation management software. We love that Birdeye gives us the ability to monitor trends over specific periods of time. Our franchisees have fallen in love with the instant alerts, too! What do you dislike? Birdeye doesn't provide a ...
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