BirdEye Reviews in September 2026: User Ratings, Pros & Cons

BirdEye Review

What do you like best? BirdEye Services have quadrupled our number of reviews in two short months. We are ranked better than our competitors and has helped us make sure all of our clients have another form of communication if needed. It has helped us make sure a few hot buttons got put out before they got too far. We get daily satisfaction seeing the new 5 star reviews come through and sharing that with the technician who services the account. What do you dislike? No dislikes. Some of ...

Awesome, powerful review generation/management platform.

What do you like best? Awesome software platform. Great customer service. As an internet marketing agency, I am literally overwhelmed with solicitations from prospective vendors and solutions providers. BirdEye followed up with me for nearly a year (I'm ashamed to admit and was professionally persistent about the benefits their review platform could offer my clients. I finally relented, with a healthy skepticism and became a strategic partner. The platform (if you actually use it has been ...

BirdEye makes your business grow!

What do you like best? I appreciate the time the BirdEye representative provided me to get me started. I think the system works beautifully for me sending requests, once review are made they are added to my overall reviews all over the web. I've had three homes close directly due to BirdEye placing me more prominently on the web. What do you dislike? I little time consuming at first. I don't like that I had to call for a referral bonus, after I referred an agent and she signed up and I ...

Easy to use

What do you like best? It is easy to reach out to patients to send texts and email requests for reviews. What do you dislike? It would be nice if there was an option to add multiple patients in one area. What business problems are you solving with the product? What benefits have you realized? We have seen a few responses, we hoped to have more.

Easy to use!

What do you like best? The dashboard is excellent and summarizes everything in one spot to manage! What do you dislike? Haven't found anything I don't like yet. What business problems are you solving with the product? What benefits have you realized? Managing all of our reviews and replies in multiple locations was an issue before but now are easily able to manage it.

Birdeye has there eye on my business thats for sure!

What do you like best? its worth every penny. we've had so many more reviews than we would normally get trying to do it ourselves. What do you dislike? I wish Birdeye worked with Yelp as we get a lot of people that only want to post on yelp What business problems are you solving with the product? What benefits have you realized? Birdeye has helped us stay on track with marketing and we are thrilled with the results Looking forward to expanding my reach on social media with the ...

Amazing!

What do you like best? To start off what is their not to like about Birdeye! BirdEye has best customer service, everyone has been so friendly and helpful. They are quick to respond for everything we need and go out of way to reach out and check on us. They have also made it so easy for all of our patients to leave us reviews that it has increase our ratings! What do you dislike? Honestly theirs nothing that we dislike about them we love everything! No complaints here. What business ...

Better than I expected

What do you like best? This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. What do you dislike? I cannot think of any dislikes. I don’t have anything else to say about that. Okokokokooookokokooookokokokokokokokokokokokokokokokokokokokokokok What business problems are you solving with the product? What benefits have you realized? We have a new business ...

Complete fan of BirdEye!

What do you like best? We ensure if the patient has a good visit with our providers, we ask at check out if the patient would be willing to complete a survey that we email to them. So far, after being in business for less than two years, we have over 300 5 star reviews. What do you dislike? I do not dislike anything.This product has proven to be nothing but a blessing for our small practice! Our customer/patient pool has grown exponentially I can contribute this a great deal to not ...

BirdEye is a great resource for a growing business

What do you like best? It's great that I can request a review and, if it meets the parameters I set, it will automatically be posted to any other site that I have set up. What do you dislike? I'd love to be notified if I request a review and one is never received within 30 days so I can reach back out to that client. What business problems are you solving with the product? What benefits have you realized? It's easier for people to write how they actually feel in a situation rather ...