BirdEye Reviews in May 2025: User Ratings, Pros & Cons

BirdEye is a great resource for a growing business

What do you like best? It's great that I can request a review and, if it meets the parameters I set, it will automatically be posted to any other site that I have set up. What do you dislike? I'd love to be notified if I request a review and one is never received within 30 days so I can reach back out to that client. What business problems are you solving with the product? What benefits have you realized? It's easier for people to write how they actually feel in a situation rather ...

Best ROI for my business

What do you like best? I love the hands off ability to get an abundance of positive reviews. What do you dislike? Nothing bad to say about Birdeye. They haven't given me a reason to comment on the things I dislike so at this point I only have good things to say. What business problems are you solving with the product? What benefits have you realized? Getting employees to remember to ask for reviews is difficult. With this app it removes an obstacle.

Complete fan of BirdEye!

What do you like best? We ensure if the patient has a good visit with our providers, we ask at check out if the patient would be willing to complete a survey that we email to them. So far, after being in business for less than two years, we have over 300 5 star reviews. What do you dislike? I do not dislike anything.This product has proven to be nothing but a blessing for our small practice! Our customer/patient pool has grown exponentially I can contribute this a great deal to not ...

Better than I expected

What do you like best? This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. What do you dislike? I cannot think of any dislikes. I don’t have anything else to say about that. Okokokokooookokokooookokokokokokokokokokokokokokokokokokokokokokok What business problems are you solving with the product? What benefits have you realized? We have a new business ...

Amazing!

What do you like best? To start off what is their not to like about Birdeye! BirdEye has best customer service, everyone has been so friendly and helpful. They are quick to respond for everything we need and go out of way to reach out and check on us. They have also made it so easy for all of our patients to leave us reviews that it has increase our ratings! What do you dislike? Honestly theirs nothing that we dislike about them we love everything! No complaints here. What business ...

Birdeye has there eye on my business thats for sure!

What do you like best? its worth every penny. we've had so many more reviews than we would normally get trying to do it ourselves. What do you dislike? I wish Birdeye worked with Yelp as we get a lot of people that only want to post on yelp What business problems are you solving with the product? What benefits have you realized? Birdeye has helped us stay on track with marketing and we are thrilled with the results Looking forward to expanding my reach on social media with the ...

Easy to use!

What do you like best? The dashboard is excellent and summarizes everything in one spot to manage! What do you dislike? Haven't found anything I don't like yet. What business problems are you solving with the product? What benefits have you realized? Managing all of our reviews and replies in multiple locations was an issue before but now are easily able to manage it.

Great Experience with Birdeye

What do you like best? They are very prompt and have great service. Our rentals have definitely increased now that we have more of a presence on Facebook and Google. The reviews have been a tremendous help! What do you dislike? I would like them to set us up on other social media sights like Twitter and Instagram What business problems are you solving with the product? What benefits have you realized? I haven't had any specific problems yet. Our business has definitely increased ...

Easy to use

What do you like best? It is easy to reach out to patients to send texts and email requests for reviews. What do you dislike? It would be nice if there was an option to add multiple patients in one area. What business problems are you solving with the product? What benefits have you realized? We have seen a few responses, we hoped to have more.

Easy way to increase our online reviews.

What do you like best? Bird Eye was very easy for my office staff to use on a regular basis. Bird Eye did all the training the website is very easy to work with and very good a t notifying us of the surveys and reviews. What do you dislike? So far I have no complaints. We have been using teh service for close to a year. Recommendations to others considering the product Has worked very well for us What business problems are you solving with the product? What benefits have you ...