9.6
Spot Score
Manage your reputation like a pro.
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BirdEye offers custom pricing plan
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 1771-1780 out of 1884
04/02/19
Great experience
What do you like best? The customer service was excellent when I signed up, everything they told me was the truth they are professional and they're to help you every step of the way the only regret is I wish I would have went with them in long time ago What do you dislike? I can honestly say that there is nothing I dislike about this company What business problems are you solving with the product? What benefits have you realized? I have realized that good reviews are a big factor in ...
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04/02/19
Great product
What do you like best? I like it consolidates all of the reviews into one easy place to review and respond. What do you dislike? It could be a little more user friendly. What business problems are you solving with the product? What benefits have you realized? It allows my clients to respond to reviews in a timely manner, and we can highlight the best ones.
04/02/19
Online reviews done right
What do you like best? Birdeye has made it so easy to get patient reviews. Everyone likes the 5 star reviews, but getting bad reviews can also give you insight into what you are doing wrong and/or address patient issues right away. Also, Birdeye's support is very friendly and professional. What do you dislike? Sometimes the Sikka software has issues and the review requests don't go out. What business problems are you solving with the product? What benefits have you realized? ...
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04/02/19
Loving it so far!
What do you like best? We've just started a slow roll out of BirdEye and love it so far! So often, reviews are written by disgruntled folks, and the ones who are happy just head off to enjoy their day with a smile. BirdEye really gives us the opportunity to capture those smiles, too! With such ease of use, we can fire off that request quickly, and the customer can give us a review that really helps give people a better, 360 view of our business! What do you dislike? Not a thing so ...
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04/02/19
Easy to use
What do you like best? The online dashboard is a great tool to track our reviews. The email alerts telling us of new reviews is very helpful. What do you dislike? My experience has been all positive. I do not have any negative feedback. What business problems are you solving with the product? What benefits have you realized? Our online reviews came few and far between. BirdEye has help us boost our online review numbers dramatically!
04/02/19
Good Experience so Far.
What do you like best? System was very easy to learn and use. Training was very helpful. Customer service is good. What do you dislike? A little disappointed that no has reviewed us so far, so perhaps some more tips on how to encourage reviews would be good. Recommendations to others considering the product It's a good system so far. Very easy to use. Excellent customer service. I would not hesitate to recommend. What business problems are you solving with the product? What ...
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04/02/19
BirdEye is a Bullseye!
What do you like best? The dashboard is clearly made and the user experience is effortless What do you dislike? There hasn't been anything that I have disliked. Recommendations to others considering the product Get BirdEye What business problems are you solving with the product? What benefits have you realized? Solved our abysmal NAP and provides a seamless aggregation of review sources with a fantastic review accruement through the email campaigns and invites.
04/02/19
Great Product
What do you like best? Birdeye makes it very easy to get customer reviews! What do you dislike? It could be a little more user friendly. The functions are not properly titled and/or confusing. Birdeye created a landing page with a messaging feature and when a potential customer messages us through the feature it gets sent to all users so it is hard to manage who is responding to the potential customer What business problems are you solving with the product? What benefits have you ...
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04/02/19
Review
What do you like best? Organization and dashboard. Also Making sure that all my listings across the Internet are correct has been a big plus. What do you dislike? Being locked into a yearly contract is something that other companies don’t force you to do. What business problems are you solving with the product? What benefits have you realized? Generating more Google reviews and using BirdEye to help coordinate all the various reviews I have around the Internet. This is being a big ...
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04/02/19
Great tool to get reviews
What do you like best? Bird eye was easy to learn and the Birdeye team takes time to train and aswer any questions. They have made the process easy. What do you dislike? It was a little frustrating at the beginning but once we worked out the kinks it seems to be working very well. What business problems are you solving with the product? What benefits have you realized? We have had all good reviews so far.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
