9.6
Spot Score
BirdEye Reviews in June 2026: User Ratings, Pros & Cons
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BirdEye Reviews & Ratings
Spotsaas Editor’s POV
The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more
BirdEye pros and cons
Exceptional support team that guides users step-by-step and ensures they feel in control.
Effective Google review system that boosts business reputation with increased visibility.
Friendly and patient customer service representatives who make complex tasks easy to understand.
Quick response times and prompt assistance from the support team.
The richness of features may be overwhelming for new users without adequate support.
Limited customization options and marketplace offerings for advanced functionalities.
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Showing 1661-1670 out of 1957
HS
Haley S
12/04/19
How BirdEye efficiently benefitted me and my company
What do you like best? BirdEye was very helpful with catching reviews that I would not have even know existed. Finding amazing reviews hidden in the web boosted my employees confidence that some recognized their kindness and talents. What do you dislike? There is nothing that I dislike about Birdeye at this time. I actually do not have much experience with Birdseye other than getting hidden review through our email when customer experience reports are sent through. ...
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UI
User in Facilities Services
12/04/19
Easy to use for customer reviews
What do you like best? Helps with customers to see all the positive reviews. Most customers read reviews to decide on a place. What do you dislike? So far there is nothing I have found that I do not like What problems are you solving with the product? What benefits have you realized? The benefits I have realized are the perks to getting customers based off the positive reviews
AS
Alisha S
12/03/19
AMAZING
What do you like best? I love how all our reviews are in one place and I am able to follow up customers quickly and easy. What do you dislike? I have to log in every time. I would like if the application and web browser would keep me logged in all the time. What problems are you solving with the product? What benefits have you realized? With BridEye our team can easily keep track of messages, reviews and request for our service.
AM
Andrew M
12/02/19
Great experience
What do you like best? BirdEye is a very user friendly platform for SEO and online review management. I was recommended to this company by a colleague and am happy that I signed up. I had a great on-boarding Arpit and have enjoyed using the platform since, What do you dislike? Only downside of BirdEye is that I wish the review e-mail request somehow came from my own name/e-mail. Some clients have told me that the review e-mails ended up in Spam. What problems are you solving ...
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AI
Administrator in Automotive
12/01/19
Made my life alot easier!
What do you like best? Its provided me a simply to use platform to manage my companies online reputation. And a tool to solicit reviews. What do you dislike? Oddly, I need to refresh or set up where Birdseye is pulling reviews from. What problems are you solving with the product? What benefits have you realized? Managing Online Reputation and a quick easy to tool to pull a NPS from.
UI
User in Financial Services
11/26/19
Reaching out to our client is so easy
What do you like best? I like that fact that we can send a mass amount of emails and text for reviews all at once instead of one by one. Time is money and that saves us so much time. What do you dislike? The only thing is the contact tag, little confusing and if not inputted correctly then would not work. What problems are you solving with the product? What benefits have you realized? monitoring the reviews, and sending multiple review request has became easy
NG
Nick G
11/26/19
Great Software That has Helped us Increase our Business rating Immensly!
What do you like best? It is extremely easy to use and to get clients to give us reviews What do you dislike? It is not very easy to get clients to leave a review on Facebook Recommendations to others considering the product: Great software for reputation Mangement What problems are you solving with the product? What benefits have you realized? We have increased our google rating from 3.1 to 4.8 stars in less than 6 months yer and received over 150 more reviews. It is ...
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JK
JILL K
11/26/19
Awesome Experience
What do you like best? BirdEye is user friendly for all. Easy to administer and easy for your patients/clients to provide necessary feedback. I used BirdEye with my previous company and could not wait to implement with my new company. What do you dislike? At this time I do not have any dislikes with BirdEye. What problems are you solving with the product? What benefits have you realized? BirdEye allows me to easily and quickly address problems and provide responses to ...
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AI
Administrator in Alternative Medicine
11/26/19
Birdeye is AWESOME!!
What do you like best? I love how birdeye is so simple and easy to use! What do you dislike? I really dont have any dislikes. Everyone that uses it, loves it! What problems are you solving with the product? What benefits have you realized? We have many patients that leave our office using it. It lets us know how we're doing as a company and what we need to work on. It also lets everyone know how well we're doing too.
JN
Jo Nell N
11/26/19
Great Experience!
What do you like best? I was falling behind on my Google reviews. Birdeye makes it easy for people to leave reviews. I also love that the reviews can be linked to my website! What do you dislike? Nothing that I can think of. If anything, The support staff calls too frequently. What problems are you solving with the product? What benefits have you realized? I have not encountered any problems. My reviews are up substantially!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].