spotsaas-logo
Get Listed

9.6

Spot Score

BirdEye - Reputation Management Software

BirdEye Reviews in May 2025: User Ratings, Pros & Cons

Manage your reputation like a pro.

4.2

Add to compare

BirdEye offers custom pricing plan

Request a Quote

BirdEye Reviews & Ratings

4.2

Very Good

Based on 1903 ratings & 1884 reviews

Rating Distribution

Excellent

(1819)

Very Good

(58)

Good

(4)

Poor

(1)

Terible

(2)

Expert's Review

The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers consistently praise the platform's effectiveness in boosting visibility and managing online reputation through Google reviews. The user-friendly interface and quick issue ...Read more

BirdEye pros and cons

  • Exceptional support team that guides users step-by-step and ensures they feel in control.

  • Effective Google review system that boosts business reputation with increased visibility.

  • Friendly and patient customer service representatives who make complex tasks easy to understand.

  • Quick response times and prompt assistance from the support team.

  • The richness of features may be overwhelming for new users without adequate support.

  • Limited customization options and marketplace offerings for advanced functionalities.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 141-150 out of 1884

BM

Brendan Mazza

01/14/24

5 out of 5

Great Product

Birdeye has helped us streamline our process for checking all reviews for our company and helping us get more reviews from our customers by using automated emails.

SM

Sydney Meagher

01/14/24

5 out of 5

Fast Answers and Results

The team always offers video calls, phone calls, and quick email responses to a variety of questions. They never fail to deliver to us and our clients. Very appreciative of their help & expertise.

G

GM

01/14/24

5 out of 5

Birdeye Support is really the best I've…

Birdeye Support is really the best I've seen for a company their size. They always answer quickly, and provide real solutions for us.

BM

Brendan Mazza

01/14/24

5 out of 5

Great Product

Birdeye has helped us streamline our process for checking all reviews for our company and helping us get more reviews from our customers by using automated emails.

SM

Sydney Meagher

01/14/24

5 out of 5

Fast Answers and Results

The team always offers video calls, phone calls, and quick email responses to a variety of questions. They never fail to deliver to us and our clients. Very appreciative of their help & expertise.

G

GM

01/14/24

5 out of 5

Birdeye Support is really the best I've…

Birdeye Support is really the best I've seen for a company their size. They always answer quickly, and provide real solutions for us.

FF

Fyda Freightliner

01/11/24

5 out of 5

Consolidate reviews and respond efficiently

Working with Birdeye has allowed us to consolidate all of our locations' reviews in one space, and reply to them efficiently. It's been a HUGE help in providing better customer service.

AS

Amy Sessock

01/11/24

5 out of 5

5 stars for Birdeye

Our company joined a partnership with Birdeye a couple of years ago and I am very happy we did! They take your feedback seriously and always try to find ways to improve their products and processes.

MS

Monica S

01/11/24

5 out of 5

"Birdeye is Great for Getting Client Reviews!"

What do you like best about Birdeye? I like how easy it is to send a review request to our clients. Just a couple of clicks and they get links to leave reviews, making it easier for them so that they're more likely to actually "go to the trouble" of doing it! I also like how simple it is to update our business hours for all platforms in one spot. What do you dislike about Birdeye? I haven't come across anything that I don't like yet. What problems is Birdeye solving and how is that ...

Read more

FF

Fyda Freightliner

01/11/24

5 out of 5

Consolidate reviews and respond efficiently

Working with Birdeye has allowed us to consolidate all of our locations' reviews in one space, and reply to them efficiently. It's been a HUGE help in providing better customer service.