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9.2

Spot Score

Bill.com

Bill.com Reviews in June 2026: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

3.89

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Bill.com Reviews & Ratings

3.89

Very Good

Based on 729 ratings & 729 reviews

Rating Distribution

Excellent

(426)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Spotsaas Editor’s POV

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 711-720 out of 729

UI

User in Computer Software

12/28/17

5 out of 5

"Great and easy-to-use AP tool"

What do you like best? It has an extremely easy to use interface with customizable approval flows and plenty of information about invoice aging, payments, outstanding approvals, and cash flow.

SM

Sanjit M

12/27/17

5 out of 5

"Bill.com is very easy and fast to use!"

What do you like best? The usability of the platform. It was new to be and I figured it out immediately and enjoy using it. I switched from using credit cards to this platform and it has saved me a few hundred dollars. Loving this! :)

UI

User in Farming

12/12/17

1.5 out of 5

"Really Poor UI and Terrible Customer Support - Worst Ever"

What do you like best? Automation of billing processes that would take me 20 hours a month. Setting up ACH for my business was almost impossible and I receive $50K a month off here, so taking credit cards is much more expensive.

UI

User in Farming

12/12/17

1.5 out of 5

"Really Poor UI and Terrible Customer Support - Worst Ever"

What do you like best? Automation of billing processes that would take me 20 hours a month. Setting up ACH for my business was almost impossible and I receive $50K a month off here, so taking credit cards is much more expensive.

UI

User in Venture Capital & Private Equity

10/31/17

5 out of 5

"Invoices for all"

What do you like best? The structure of the invoices is coherent and easy to submit.

KC

Kendra Carter

10/13/17

2 out of 5

You can't speak to anyone on the phone

PROS & CONS What are the best aspects of this product? You can get the funds into the vendors bank accounts. It can be used online.

KC

Kendra Carter

10/13/17

2 out of 5

You can’t speak to anyone on the phone

PROS: You can get the funds into the vendors bank accounts. It can be used online. CONS: There is no way to call someone. It is all done through messaging. At first no-one would respond, then finally someone responded and left and I had no idea what was going one. Then someone else took up the case and when I finally was able to get an investigation going and got answers, I had four others emailing me to tell me they were taking up my case to trouble shoot my original problem. Just too ...

Read more

KC

Kendra Carter

10/13/17

2 out of 5

You can't speak to anyone on the phone

PROS & CONS What are the best aspects of this product? You can get the funds into the vendors bank accounts. It can be used online.

KC

Kendra Carter

10/13/17

2 out of 5

You can’t speak to anyone on the phone

PROS: You can get the funds into the vendors bank accounts. It can be used online. CONS: There is no way to call someone. It is all done through messaging. At first no-one would respond, then finally someone responded and left and I had no idea what was going one. Then someone else took up the case and when I finally was able to get an investigation going and got answers, I had four others emailing me to tell me they were taking up my case to trouble shoot my original problem. Just too ...

Read more

AI

Administrator in Accounting

10/03/17

5 out of 5

"Great for Recurring ACH Receivables"

What do you like best? We use Bill.com primarily for it's ability to run recurring ACH payments for receivables. We run a small payroll company, and bill a flat fee each month, which we collect through an ACH payment through Bill.com

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].