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9.2

Spot Score

Bill.com

Bill.com Reviews in May 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 621-630 out of 725

AI

Administrator in Accounting

11/01/19

3.5 out of 5

"Was Better Before"

What do you like best? I love that bill.com is able to sync with our accounting software it gives us access to the digital copies of our invoices easily and takes care of paying our vendors, monitoring uncleared checks, etc.

AI

Administrator in Accounting

11/01/19

3.5 out of 5

"Was Better Before"

What do you like best? I love that bill.com is able to sync with our accounting software it gives us access to the digital copies of our invoices easily and takes care of paying our vendors, monitoring uncleared checks, etc.

CI

Consultant in Graphic Design

10/28/19

5 out of 5

"Great for tracking invoices and billing"

What do you like best? I love that my clients also use it, so it is seamless. I also think the ui is pretty intuitive. App works well, for the most part.

AI

Administrator in Insurance

10/24/19

5 out of 5

"Easy to pay bills and manage the bill process"

What do you like best? The Dashboard! Thankfully when I log in I have a to-do list every day.

JE

Joy E

10/22/19

5 out of 5

"Simple and useful"

What do you like best? It is very intuitive. It tracks all your vendors and works with autopay functions to make sure bills are approved and paid quickly. It is linked with our accountant's firm so that everything we receive is approved by our managing partner, and then can immediately be paid by our accountant.

UI

User in Accounting

10/18/19

1.5 out of 5

"Limited Help Options and Lack of Intuitive Design"

What do you like best? Pretty good interface and sync with Quickbooks online. What do you dislike?

UI

User in Accounting

10/18/19

1.5 out of 5

"Limited Help Options and Lack of Intuitive Design"

What do you like best? Pretty good interface and sync with Quickbooks online. What do you dislike?

JF

Jay F

10/16/19

5 out of 5

"Bill.com creates efficiencies that will drive business growth"

What do you like best? the ability to quickly and efficiently pay vendors and provide visibility and transparency to the payment process and increase communication and manage vendor expectations all the while in a secure cloud environment. The support is extremely qualified and helpful - the chat system is an easy way to get answers to somewhat complex issues

NT

Nick T

10/15/19

2 out of 5

"Cheap, but tough to use"

What do you like best? It gets the job done for a startup, but it’s a pain. What do you dislike?

NT

Nick T

10/15/19

2 out of 5

"Cheap, but tough to use"

What do you like best? It gets the job done for a startup, but it’s a pain. What do you dislike?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].