9.2
Spot Score
Bill.com Reviews in June 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 51-60 out of 725
AA
Aaron Angstrom
03/13/24
Customer service has been excellent
Customer service has been excellent. One area for improvement is with voided payments. Even when "return funds to my account" is selected and notes are provided as to why the payment is to be voided and NOT reissued, the voided payment repopulates the BILLs to be paid section. More clarity and customization on the treatment of voided payments would be helpful.
C
Christina
03/13/24
User friendly and flexible
I use Bill almost every day for multiple clients for years now, and integrate with QuickBooks (Online and Desktop versions). I have found it to be user friendly and flexible, but we only use it for AP and I don't care for Divvy. I like that Bill improves the layout, UI and processing. Definitely makes our payables a breeze, we have lots of approvals, I love that paper copies, paper filing, paper checks are no longer used in our organizations. Much easier for our admins and during audits. I ...
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J
Joel
03/13/24
Bill is easy to use and intuitive but I…
Bill is easy to use and intuitive but I would like to see more customization options.
KJ
Kandace Johnson
03/13/24
Their customer service could use a bit…
Their customer service could use a bit of improvement but they are a decent third-party accounting software/company. Would recommend for midsize companies.
AA
Aaron Angstrom
03/13/24
Customer service has been excellent
Customer service has been excellent. One area for improvement is with voided payments. Even when "return funds to my account" is selected and notes are provided as to why the payment is to be voided and NOT reissued, the voided payment repopulates the BILLs to be paid section. More clarity and customization on the treatment of voided payments would be helpful.
C
Customer
03/13/24
BILL.com has been a great tool for my…
BILL.com has been a great tool for my clients. There are a few features that need some improvement, but overall it works really well.
HA
Hakan Aktar
03/13/24
Bill.com offers both security and speed.
Date of experience: March 14, 2024
A
Ashley
03/13/24
Pros & Cons
Pros: I like how I can import bills and pay in bulk. It saves me a lot of manual time each week paying invoices and vendors! The software itself is great, and it integrates well with our Quickbooks. Makes uploading, approving, and paying vendors much more streamlined. Cons: Customer service isn't the greatest. If I or one of our vendors needs something, it sometimes takes talking to a couple of different people to resolve the issue. They have made some improvements to their customer ...
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R
Robin
03/13/24
User friendly
Date of experience: March 14, 2024
P
Pe
03/13/24
Clunky and a long way to go
Clunky and a long way to go, Bill.com definitely is not interested in making it easy for me to communicate my live-time issues nor to obtain real-time help in making my life more time-effective while using the platform. The process to get ahold of someone frankly is unacceptable given the cost of subscription. Not sensing the support value at all. The system is not intuitive when it comes to understanding the real needs of AP
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].