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9.2

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Bill.com

Bill.com Reviews in May 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 521-530 out of 725

AI

Administrator in Construction

08/27/20

4 out of 5

"Very user friendly with a few clunky items"

What do you like best? I love how easy it is to schedule payments and not have to worry about it. I also enjoy the security for both vendors and customers who connect with us on the platform.

RA

Raymond A

08/26/20

5 out of 5

"Everyone should be using bill.com"

What do you like best? I like that it adapts and learns the more you use it. I like ease of use and how user friendly it is. I like how it cuts down on supplies needed while preventing fraud. Can setup view access for auditors, so no need for printing or emailing them backup

AI

Administrator in Non-Profit Organization Management

08/26/20

5 out of 5

"It is a user friendly tools."

What do you like best? The most amazing part about Bill.com is their customer service team, very professional. You can chat online and no waiting time. They will always provide you a solution, very helpful.

UI

User in Public Safety

08/26/20

5 out of 5

"Makes my role as Treasurer SO easy - easy for me to approve invoices/payments, easy to see records."

What do you like best? How quickly and simply I receive invoice approval notices. Basically, one click and I'm in, and the list of invoices to be approved is right in front of me to approve, one by one or the whole list. Fantastic.

BI

Bobby I

08/26/20

5 out of 5

"Stellar"

What do you like best? The convenience and access to underlying support What do you dislike?

UI

User in Non-Profit Organization Management

08/26/20

5 out of 5

"Fabulous Tool for Financial Ops"

What do you like best? The efficiency with which the system connects our team, in and outsourced, to bstreamline bill payment and accounting.

SB

Sue B

08/26/20

5 out of 5

"Simplify the bill paying process!"

What do you like best? Paperless bills can be set up to pay and approved in moment upon receipt. Splitting bills among partners is easy and clear.

UI

User in Non-Profit Organization Management

08/26/20

4.5 out of 5

"Convenient and easy to use"

What do you like best? It is easy and convenient to use, both the web app and the mobile version.

BN

Baseemah N

08/26/20

4.5 out of 5

"A/P will never be the same!"

What do you like best? I love how user friendly it is. We email our invoices, let them scan and pull out pertinent information, then we code, approve, and pay. That simple. We no longer have to keep up with paper checks and our vendors love getting paid electronically. It's really a win-win for everyone involved.

AI

Administrator in Higher Education

08/26/20

5 out of 5

"Convenient to use software with good internal controls and user-friendly interface."

What do you like best? Used by several vendors making it easy to add new vendors to our ERP system and set-up for ACH payments to vendors. Has features like document filing, approval workflow, and multiple levels for users permissions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].