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9.2

SpotScore

Bill.com

Bill.com Reviews in September 2026: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4.01

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Bill.com Reviews & Ratings

4.01

Very Good

Based on 601 ratings & 729 reviews

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Rating Distribution

Excellent

(426)

Very Good

(118)

Good

(28)

Poor

(32)

Terrible

(125)

Spotsaas Editor’s POV

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Automates invoicing, payments, and accounts payable processing, saving time.

  • Interface is easy to navigate for most users.

  • Integrates with financial software and tools.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 521-530 out of 729

LF

LL F

08/27/20

5 out of 5

"Effective User Interface"

What do you like best? I love the efficiency and effectiveness of the user interface. Very straightforward and it has all the functions I need. The business analytics included in this system is another great addition! Customer support, although only available through chat at this point, is very responsive.

DP

Danielle P

08/27/20

5 out of 5

"Operating in a Pandemic"

What do you like best? When we had to transition to a remote work environment due to the COVID-19 mandates here in our state, we were already set up to continue to paperlessly service our clients needs.

AI

Administrator in Financial Services

08/27/20

5 out of 5

"Great AP Solution for a Small Business"

What do you like best? Have used Bill.com in both my current and previous job. The platform is fantastic in that it simplifies the entire payables process - from uploading and entering invoices, applying proper G/L coding, reviewing, approving and paying invoice. Vendors can enter their bank information to make ACH payments seamless. Just a great platform.

AI

Administrator in Biotechnology

08/27/20

5 out of 5

"Controller"

What do you like best? We can get the entire view of all the transactions of the vendors and customers. Easier to provide access to others without having to provide access to the Accounting (sensitive financial info) system. Easy to schedule payments.

AI

Administrator in Construction

08/27/20

4 out of 5

"Very user friendly with a few clunky items"

What do you like best? I love how easy it is to schedule payments and not have to worry about it. I also enjoy the security for both vendors and customers who connect with us on the platform.

UI

User in Non-Profit Organization Management

08/26/20

4.5 out of 5

"Convenient and easy to use"

What do you like best? It is easy and convenient to use, both the web app and the mobile version.

RA

Raymond A

08/26/20

5 out of 5

"Everyone should be using bill.com"

What do you like best? I like that it adapts and learns the more you use it. I like ease of use and how user friendly it is. I like how it cuts down on supplies needed while preventing fraud. Can setup view access for auditors, so no need for printing or emailing them backup

UI

User in Public Safety

08/26/20

5 out of 5

"Makes my role as Treasurer SO easy - easy for me to approve invoices/payments, easy to see records."

What do you like best? How quickly and simply I receive invoice approval notices. Basically, one click and I'm in, and the list of invoices to be approved is right in front of me to approve, one by one or the whole list. Fantastic.

DO

Doug O

08/26/20

5 out of 5

"Intuitive and User-friendly Interface"

What do you like best? The ingest / scan of invoices so they can be fully reviewed by a collaborative team working remotely and virtually.

AI

Administrator in Management Consulting

08/26/20

5 out of 5

"CEO"

What do you like best? Easy to use and quick to get invoices processed. What do you dislike?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].