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9.2

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Bill.com

Bill.com Reviews in May 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 511-520 out of 725

AI

Administrator in Computer Software

09/02/20

4.5 out of 5

"AN EASY & EFFICIENT WAY TO PAY BILLS"

What do you like best? How easy Bill.com is to use and how you can email/chat with your team regarding invoices.

KW

Kaitlyn W

09/01/20

4.5 out of 5

"Good modern solution for our small nonprofit"

What do you like best? We love Bill.com's approvals system, which makes it easy to track when invoices have been approved and are ready to be paid. It also allowed us to take our AP processes entirely digital, which has been a huge improvement in both speed and convenience from our old system that relied on physical approval signatures and paper checks. Our independent contractors like having the option to be paid by direct deposit.

JS

Joan S

09/01/20

4 out of 5

"Bill.com Easy & Fast"

What do you like best? the ease of setting up to pay via "check or EFT" while doing accounting for another business - no need to set up check signing privileges, etc.

JS

Joan S

09/01/20

4 out of 5

"Bill.com Easy & Fast"

What do you like best? the ease of setting up to pay via "check or EFT" while doing accounting for another business - no need to set up check signing privileges, etc.

AI

Administrator in Biotechnology

08/27/20

5 out of 5

"Controller"

What do you like best? We can get the entire view of all the transactions of the vendors and customers. Easier to provide access to others without having to provide access to the Accounting (sensitive financial info) system. Easy to schedule payments.

LF

LL F

08/27/20

5 out of 5

"Effective User Interface"

What do you like best? I love the efficiency and effectiveness of the user interface. Very straightforward and it has all the functions I need. The business analytics included in this system is another great addition! Customer support, although only available through chat at this point, is very responsive.

AI

Administrator in Accounting

08/27/20

5 out of 5

"Bill.com User"

What do you like best? I like that bill.com allows for the segregation of duties and it is easy to train new users.

DP

Danielle P

08/27/20

5 out of 5

"Operating in a Pandemic"

What do you like best? When we had to transition to a remote work environment due to the COVID-19 mandates here in our state, we were already set up to continue to paperlessly service our clients needs.

AI

Administrator in Financial Services

08/27/20

5 out of 5

"Great AP Solution for a Small Business"

What do you like best? Have used Bill.com in both my current and previous job. The platform is fantastic in that it simplifies the entire payables process - from uploading and entering invoices, applying proper G/L coding, reviewing, approving and paying invoice. Vendors can enter their bank information to make ACH payments seamless. Just a great platform.

AI

Administrator in Construction

08/27/20

4 out of 5

"Very user friendly with a few clunky items"

What do you like best? I love how easy it is to schedule payments and not have to worry about it. I also enjoy the security for both vendors and customers who connect with us on the platform.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].