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9.2

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Bill.com

Bill.com Reviews in May 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 491-500 out of 725

VC

Valued Customer

06/13/22

4 out of 5

It is very difficult to talk to a live…

It is very difficult to talk to a live person to seek help with issues

US

Uncle Sambo

06/13/22

5 out of 5

The product is just a little bit clunky

The product is just a little bit clunky. Interface is slightly dated. But for the price it is the best thing I have seen in it's category. Saves me time, saves on postage and I have not bought window envelopes in 10 years. Posts to QBO perfectly 99.5% of the time. Issuance of invoice numbers seem to be the area where I have had problems. Note that I only use Bill.com for customer billing and payment processing. If I had to pay $100 a month for the product it would be worth it in terms of ...

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BS

Benefits Specialist

06/13/22

5 out of 5

Benefits Specialist

Nice and easy

VC

Valued Customer

06/13/22

1 out of 5

Need monthly statements

Edit to say... My invoices work fine, I need a summary to print by month. Need monthly statements! I have tried this before, but I cannot Zoom, please send a different way to communicate. Thanks!

PP

Paul Paul

05/09/22

1 out of 5

Very poor company

Very poor company. Customer service reps do not know what's going on and the company appears disorganized. There are so many other services out there. Don't waste your time with this one.

PP

Paul Paul

05/09/22

1 out of 5

Very poor company

Very poor company. Customer service reps do not know what's going on and the company appears disorganized. There are so many other services out there. Don't waste your time with this one.

B

Branson

09/25/21

5 out of 5

Collection is faster, the world to us

PROS: Like many small businesses, we rely on QuickBooks for accounting. Bill.com integrates with QB almost without a hitch, which allows us to sync our transactional data and generally speed up billing. The biggest change I noticed since we automated our billing are fewer errors and faster collection, which is the world to a growing company.

B

Branson

09/25/21

5 out of 5

Collection is faster, the world to us

PROS: Like many small businesses, we rely on QuickBooks for accounting. Bill.com integrates with QB almost without a hitch, which allows us to sync our transactional data and generally speed up billing. The biggest change I noticed since we automated our billing are fewer errors and faster collection, which is the world to a growing company.

F

Flavio

09/13/21

5 out of 5

Seamless integration with Netsuite

PROS: I like that it easily integrates with NetSuite, our ERP. I can send collectibles quickly to sales and vice-versa. Errors can easily be spotted and corrected as well, like when sales had pointed out a discount they committed to the client wasn't factored in. Rectifying this was done in minutes, thanks to the solid integration.

F

Flavio

09/13/21

5 out of 5

Seamless integration with Netsuite

PROS: I like that it easily integrates with NetSuite, our ERP. I can send collectibles quickly to sales and vice-versa. Errors can easily be spotted and corrected as well, like when sales had pointed out a discount they committed to the client wasn't factored in. Rectifying this was done in minutes, thanks to the solid integration.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].