9.2
Spot Score
Streamline your accounting and payments, hassle-free.
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Starts from $0/user/month
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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C
customer
06/20/22
So easy to use!!
Date of experience: June 21, 2022
E
EBAA
06/20/22
Generally great, but one big glitch...
Bill.com has been a great tool for us. However, in April, they updated their systems and stopped sending checks for us for about two weeks. Everything showed that they had been sent, but no payments were clearing our accounts. When we called, they fixed the problem, but it required work on our part to get it resolved. If we hadn't been watching, we could have gone a long time before vendors started calling to ask why they hadn't been paid.
VC
Valued Customer
06/20/22
Bill.com really is helpful to small…
Bill.com really is helpful to small businesses. the only main drawback is that there are no two levels of approval for payments. If one can schedule payment and another person can approve it, it will be really very helpful
KH
Katherine Harvey
06/20/22
Excellent for managing cash flow and vendors
We love Bill.com and rely heavily on it to manage our day-to-day cashflow. Before Bill.com, I was shuffling so much paper and losing track of what was due when. When I mailed checks, I never knew when they were going to be cashed, and sometimes my bank account got hit on precisely the wrong day. Then recording what cleared when was a pain. Bill.com solved for ALL of that, and even got most of my vendors to upgrade to electronic funds transfers (something they had previously resisted). It ...
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VC
Valued Customer
06/18/22
Bill paying made easy!
My accountant set me up to pay our business bills through Bill.com and I absolutely love it! All I have to do is snap a photo of the bill, email it to the account they set up and then I get notified to just press a button when it's approved for payment. No more check writing!
VC
Valued Customer
06/16/22
I wish I could give a 5 but the…
I wish I could give a 5 but the customer service is lacking. The fact that you cannot get someone quickly on the phone to get something taken care of quickly is a joke. I have 2 clients who were very upset due to the way customer service is handled. The issues this has caused might make by review closer to a 3 star.
VC
Valued Customer
06/15/22
Bill.com has been excellent for our…
Bill.com has been excellent for our association needs. We received professional, and respected counseling and accounting services during the years we have been working together.
MC
Martin Chuck
06/14/22
Excellent service
Excellent service. Time saver.
VC
Valued Customer
06/14/22
Good process
Good process. Easy to access and manage. RNL
VC
Valued Customer
06/14/22
We love Bill.com It has made our…
We love Bill.com It has made our payable process so efficient. Highly recommend.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
