9.2
SpotScore
Bill.com Reviews in September 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
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Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Automates invoicing, payments, and accounts payable processing, saving time.
Interface is easy to navigate for most users.
Integrates with financial software and tools.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 441-450 out of 729
GR
Gina Rodkey
07/12/22
Bill.com used to be great but with…
Bill.com used to be great but with every new update, things that did work well have gotten comprimised. I am no longer able to print the reports the way I used to and the biggest problem is, now I can no longer use two screens to enter bills. This one issue alone has greatly increased the time it takes me to perform tasks. I have been to support (which is very unsupportive) and have been informed that this is the way it will continue to be going forward. There are many other smaller issues ...
Read more
SW
Sam-I-Am Wood
07/12/22
Bill.com is EASY PEASY!
Bill.com has been a VERY EASY method for tracking and reporting bills to our Board of Directors. Each of us can individually review, question, clarify, and approve payments for our specific area of responsibility.
RD
Randy D
07/12/22
No help, No customer services.
No way to get help easily for questions and troubleshooting. Customer service is lacking. Your system is nice but when we have questions and need help there is no easy way to speak with anyone.
LI
LPR International
07/12/22
Good interface, but poor service
Their program is good, but their USD/GBP exchange rates are very poor. They also need to make it MUCH easier to speak to someone when you have a problem.
GR
Gina Rodkey
07/12/22
Bill.com used to be great but with…
Bill.com used to be great but with every new update, things that did work well have gotten comprimised. I am no longer able to print the reports the way I used to and the biggest problem is, now I can no longer use two screens to enter bills. This one issue alone has greatly increased the time it takes me to perform tasks. I have been to support (which is very unsupportive) and have been informed that this is the way it will continue to be going forward. There are many other smaller issues ...
Read more
LI
LPR International
07/12/22
Good interface, but poor service
Their program is good, but their USD/GBP exchange rates are very poor. They also need to make it MUCH easier to speak to someone when you have a problem.
JD
Jesse De Leon
07/12/22
Great service
Great service, easy to use platform.
RD
Randy D
07/12/22
No help, No customer services.
No way to get help easily for questions and troubleshooting. Customer service is lacking. Your system is nice but when we have questions and need help there is no easy way to speak with anyone.
SM
Sergio Morilo Rodrigues
07/12/22
Works smoothly and make my AP process really fast and simpler
It works smoothly and make my AP process really fast and simpler. My vendors send their invoices directly to an email and bill.com parses that invoice and make the registration quite simple. Here is the missing star on my review: not all invoices are correctly “read”… They should improve this feature.
KH
Katherine Harvey
06/20/22
Excellent for managing cash flow and vendors
We love Bill.com and rely heavily on it to manage our day-to-day cashflow. Before Bill.com, I was shuffling so much paper and losing track of what was due when. When I mailed checks, I never knew when they were going to be cashed, and sometimes my bank account got hit on precisely the wrong day. Then recording what cleared when was a pain. Bill.com solved for ALL of that, and even got most of my vendors to upgrade to electronic funds transfers (something they had previously resisted). It ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].