9.2
SpotScore
Bill.com Reviews in September 2026: User Ratings, Pros & Cons
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Bill.com Reviews & Ratings
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Spotsaas Editor’s POV
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Bill.com pros and cons
Automates invoicing, payments, and accounts payable processing, saving time.
Interface is easy to navigate for most users.
Integrates with financial software and tools.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 421-430 out of 729
MW
Martha W
07/12/22
Easy to use but need more support options.
The program is easy to use and has made it easy for us to keep staffing at a minimum. Support has been good. The most challenging regarding support is that it is either by chat or email which sometime works and sometimes doesn't I feel time is waisted with back of forth messages when a call might resolve the issue much faster. I wish a call was one of the primary options for support.
J
Joe
07/12/22
I am trying to get direct deposits from…
I am trying to get direct deposits from a payee and I repeatedly get a message that I have to give them a vendor number.
DW
Dr Warren Seetahal
07/12/22
OK Software but poor support
Overall poor support for the past year; we will be changing to another
VC
Valued Customer
07/12/22
Bill.com is great
Bill.com is great, but still have problems with the integration with NetSuite. Certain changes made in NS does not transfer over to Bill.com.
VC
Valued Customer
07/12/22
I would have given 5 stars however I do…
I would have given 5 stars however I do not like the latest change of payments NOT coming into the Inbox. Thank you,
DW
Dr Warren Seetahal
07/12/22
OK Software but poor support
Overall poor support for the past year; we will be changing to another
J
Joe
07/12/22
I am trying to get direct deposits from…
I am trying to get direct deposits from a payee and I repeatedly get a message that I have to give them a vendor number.
I
Ian
07/12/22
I am giving 5 stars the top rating.
I am giving 5 stars the top rating. I always find your company first class! Best, Ian
VC
Valued Customer
07/12/22
All good
All good. Thank you.
G
Gerald
07/12/22
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].