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9.2

Spot Score

Bill.com

Bill.com Reviews in June 2026: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Spotsaas Editor’s POV

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 31-40 out of 725

A

Accountant

03/13/24

2 out of 5

Great for small to midsize businesses on AP side

Great for small to midsize more simple companies on the AP side of operations. It has become slower and slower and the OCR is hit or miss. There is minimal customization and rules to automate coding if you use a lot of dimensions. AR is very very limited. It works and we utilize to receive electronic payments when needed, but cannot use it for regular invoicing due to limitations. The Spend & Expense is also very limited when compared to competitor systems. It would be great if they ...

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C

CR

03/13/24

2 out of 5

Too complicated

Had some trouble going through the automated bot VA and finally a phone call. Well, 3 or 4 calls dropped because of a poor connection or some other- I was ultimately able to get the information I was seeking but it took a ridiculous amount of time. I have 2 case numbers I don't even know what for.

C

Claudio

03/13/24

4 out of 5

Great product with a vast network of…

Great product with a vast network of clients. Customer service seems to be constantly improving.

R

RW

03/13/24

5 out of 5

My clients love Bill.com

The app is easy to use; intuitive; my clients love it; and it eliminates paper

M

Melissa

03/13/24

5 out of 5

Intuitive Process

Easy system to use

KB

Kirk Brote

03/13/24

5 out of 5

Hands down the easiest AP & AR solution…

Hands down the easiest AP & AR solution for a small business. Invoicing is simple and most of my customers pay directly through Bill so I can see what's happening with an invoice.

BF

Bette Felton

03/13/24

5 out of 5

Always correct

Always correct, saves our non-profit foundation time, energy and money ! Thanks Bill!

GA

Garden Administrator

03/13/24

5 out of 5

Love bill.com it has made receiving…

Love bill.com it has made receiving payments and processing invoices seamless, painless, and transparent. I love how easy it is to use and makes processing payments and work flows so much better.

AG

Anna Grossman

03/13/24

5 out of 5

A/P made easier

It's given us an approval workflow for our A/P process, an audit trail, visibility and an easy way to send payments. I've been a Bill.com user for over 10 years and it's only gotten better over the years.

AG

Amy Galliher Beckley

03/13/24

5 out of 5

Makes paying bills so much easier and…

Makes paying bills so much easier and helps reduce time needed to pay bills each month

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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