9.2
Spot Score
Streamline your accounting and payments, hassle-free.
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Starts from $0/user/month
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 331-340 out of 725
KK
King Kong
02/07/23
Horrible company they will steel $79…
Horrible company they will steel $79 from you don't offer phone support stay far away, Horrible Company stay far away
KN
Kaylee Noland
02/02/23
I have had nothing but trouble with…
I have had nothing but trouble with this company. They don't even have a number you can call as they say "chats can solve everything". No chats cannot. They never pay on time, and I need to change my bank account information, and their system will not let me. It has been the most complicated thing in the world. They put me on a ticket, and I was never even able to view it. No one can figure this issue out so I guess I will have to keep my old bank account open just so I can get paid. Horrible.
KN
Kaylee Noland
02/02/23
I have had nothing but trouble with…
I have had nothing but trouble with this company. They don't even have a number you can call as they say "chats can solve everything". No chats cannot. They never pay on time, and I need to change my bank account information, and their system will not let me. It has been the most complicated thing in the world. They put me on a ticket, and I was never even able to view it. No one can figure this issue out so I guess I will have to keep my old bank account open just so I can get paid. Horrible.
BT
Brad T
01/21/23
Finally done with this terrible service
A truly baffling experience with a service that appears to be pretty popular? We had endless sync issues, online payments not accounted for, client balances would be off leading to embarrassing overpayments. The worst part was that the only way you could reach them was through chat and it would take hours with them gaslighting you about things working. From what I can tell, they seem to have offshored the chat and make those agents run interference for their actual team because the chat ...
Read more
BT
Brad T
01/21/23
Finally done with this terrible service
A truly baffling experience with a service that appears to be pretty popular? We had endless sync issues, online payments not accounted for, client balances would be off leading to embarrassing overpayments. The worst part was that the only way you could reach them was through chat and it would take hours with them gaslighting you about things working. From what I can tell, they seem to have offshored the chat and make those agents run interference for their actual team because the chat ...
Read more
E
ET
01/11/23
They hold your funds hostage
Bill.com has been holding a $20k payment that was made to us until we verify our account with multiple state IDs, passports, and other docs. Why should Bill.com need all of that info about us? We completed a job for our client, and they paid us, and now bill.com is holding the payment hostage as a middleman.
E
ET
01/11/23
They hold your funds hostage
Bill.com has been holding a $20k payment that was made to us until we verify our account with multiple state IDs, passports, and other docs. Why should Bill.com need all of that info about us? We completed a job for our client, and they paid us, and now bill.com is holding the payment hostage as a middleman.
LP
Laurie P
01/11/23
It’s very challenging to get help if…
It’s very challenging to get help if anything goes wrong with the payment process. You are expected to do your own research and if you contact or chat with someone it feels useless as you get the a canned response and no answers. I am trying again today. The payment says paid but I have not received it!
LP
Laurie P
01/11/23
It’s very challenging to get help if…
It’s very challenging to get help if anything goes wrong with the payment process. You are expected to do your own research and if you contact or chat with someone it feels useless as you get the a canned response and no answers. I am trying again today. The payment says paid but I have not received it!
SA
Susan A
01/08/23
PLEASE STAY AWAY! THEY ARE KEEPING MY HARD EARNED MONEY
Bill.com please do not leave some apology, asking for me to contact ya'll, saying you look forward to working with me, beause I've been there and done that and ya'll were no help. I will definitley make sure to tell everyone my bstory, and write reviews everywhere so people will have the knowledge to make an educated decision as to whether to work with ya'll or not. I'm a certified teacher and I'm a tutor for underprivledged students. I work 7 days a week. Any teacher will tell you, just ...
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