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9.2

SpotScore

Bill.com

Bill.com Reviews in September 2026: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4.01

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Bill.com Reviews & Ratings

4.01

Very Good

Based on 601 ratings & 729 reviews

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Rating Distribution

Excellent

(426)

Very Good

(118)

Good

(28)

Poor

(32)

Terrible

(125)

Spotsaas Editor’s POV

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Automates invoicing, payments, and accounts payable processing, saving time.

  • Interface is easy to navigate for most users.

  • Integrates with financial software and tools.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 21-30 out of 729

MM

Martin Montero

03/17/24

1 out of 5

Bill.com is holding my money hostage.

Bill.com had zero clue where my money was. Even when someone from their leadership team call me, they where complety cluesless. Each time Bill.com tells you they will look into it they ask you to wait 3-5 day for a response. Where they only give you more excuses. They blame you. They blame your client, they blame your bank, they blame the banking system. All to evade personal responsibility. Bill.com puts you in deeply uncomfortable situations with your clients. They endanger your ...

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J

Joni

03/17/24

5 out of 5

Newer to Bill.com

As someone newer to Bill.com, I was initially unsure of how well it would work, as it was a company I had never heard of. But as I have used it, I enjoy the benefits of using this company as they make it super easy for direct deposit and to track when you are getting paid when an invoice is created. Definitely a great tool in the belt of contractors.

G

Gwen

03/16/24

5 out of 5

Ease of use.

Date of experience: March 17, 2024

J

John

03/14/24

4 out of 5

Easy to Use

Easy to navigate and understand the platform. Customer service is timely and effective. Meets our current needs as a small public charter school

M

Madhukar

03/14/24

4 out of 5

The browser experience was very good…

The browser experience was very good and it is improving day by day along with the latest update in the technology by including the special features all the time. Thanks for the development team who continuously work on these changes.

NR

NextAdvisor Reader

03/14/24

4 out of 5

Makes creating and managing my own…

Makes creating and managing my own invoices a breeze.

B

Bill

03/14/24

4 out of 5

Duplicate invoice detection

BILL.com needs to do a better job of preventing duplicate invoices from being submitted and paid. There should be a way to automatically detect invoices that were inadvertently submitted a second time.

B

Bill

03/14/24

4 out of 5

Duplicate invoice detection

BILL.com needs to do a better job of preventing duplicate invoices from being submitted and paid. There should be a way to automatically detect invoices that were inadvertently submitted a second time.

NR

NextAdvisor Reader

03/14/24

4 out of 5

Makes creating and managing my own…

Makes creating and managing my own invoices a breeze.

M

Madhukar

03/14/24

4 out of 5

The browser experience was very good…

The browser experience was very good and it is improving day by day along with the latest update in the technology by including the special features all the time. Thanks for the development team who continuously work on these changes.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].