Bill.com Reviews in September 2026: User Ratings, Pros & Cons

I can not get a live person to help me

I can not get a live person to help me. I have requested a call back from the chat and have heard from no one....very frustrating and I can't get paid from one of my customers. for some reason it says my account is not active and I have made no changes to it.....

AVOID BILL.COM at all costs! Holding my hard-earned money hostage!

I wish I could give Bill.com -5 stars for the frustrating experience I've had. Despite providing SEO services to a company that uses Bill.com for invoicing and payment, I'm still waiting for my payment since July 2023! The issues started when I lost access to my phone number, which was linked to my Bill.com account. I tried to update my phone number, but received an ambiguous error message. I then followed their verification process, submitting identification documents, but still couldn't ...

Don't do business with Bill.com

When you can't contact a company to speak to a real person to resolve any payment problems, it is a sign you should not accept to get paid via Bill.com. I have an existing issue with Bill.com where a client sent me a payment, through bill.com and was cleared on 07/2023 and haven't received the payment yet. When contacting bill.com through their online support, they stated "It doesn't look like the name on you ID matches the listed user on the account. Could you clarify your request, ...

Receive the moneys in the currency that…

Receive the moneys in the currency that you have been paid otherwise the currency conversion enforced by Bill is horendous. I just noticed the large difference where I lost literraly hundreds of dollars due to the discrepancy in the conversion rates.

Great Invoice Processing Platform

bill is an extremely convenient, accurate and versatile invoice processing platform. The only drawback that I have experienced is the relatively frequent user interface changes which can be a little confusing at times.

Great Invoice Processing Platform

bill is an extremely convenient, accurate and versatile invoice processing platform. The only drawback that I have experienced is the relatively frequent user interface changes which can be a little confusing at times.

bill.com put me in an uncomfortable place with my clients and is holding payments hostage

My client uses bill.com and requested that I sign up for a free account to receive payments. After doing so, I was asked to complete a lengthy process that includes sending several highly sensitive documents (bank statements, company documents, multiple forms of identification and photos of myself) and warnings from bill.com that if I didn't provide all, I would not be able to receive the payments. After communicating that this seemed like a lengthy process and that I did not wish to do so, ...

Bill sends me an email ahead of time as…

Bill sends me an email ahead of time as to when I will get paid. I always receive the funds on that date which is always 3-5 days before the 1st of the month. I couldn't be happier.

Great app for making my life more easy

Great app for making my life more easy

BILL IS A DEN OF LIARS AND THIEVES!!!!!

This is a scam! They hold your money well say they are for a week (5 business days) Then put the money in 3 days after they git it. Charged 700 dollars for instant transfer they called it 2 days later. Then the fun really starts getting a hold of customer service they are no help this is a scam I cannot believe this is actually a business. Please do not use this app to pay your vendors you are adding nothing but grief and frustration to their life BILL IS A SCAM THEY ARE LISRS SBD ...