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9.2

SpotScore

Bill.com

Bill.com Reviews in September 2026: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4.01

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Bill.com Reviews & Ratings

4.01

Very Good

Based on 601 ratings & 729 reviews

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Rating Distribution

Excellent

(426)

Very Good

(118)

Good

(28)

Poor

(32)

Terrible

(125)

Spotsaas Editor’s POV

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Automates invoicing, payments, and accounts payable processing, saving time.

  • Interface is easy to navigate for most users.

  • Integrates with financial software and tools.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 151-160 out of 729

TS

Tim Silk

03/12/24

5 out of 5

Very easy to use

Very easy to use, simple integration with vendors, straightforward as to when you are going to pay/get paid

K

Kurt

03/12/24

4 out of 5

Use of the app is great

Use of the app is great. Ease of use is fantastic. The one and only downside is the date listed for payment once the invoice shows as paid is not accurate to when the money hits the employees bank account.

JR

Justin R

03/12/24

4 out of 5

Overall the product is good

Overall the product is good, however the customer support could be a bit better. I recently had a vendor switch bank accounts and getting payment to the new account was very difficult. I've spent several hours on the issue and finally had to create a new vendor profile with the new information to get around all of the hoops that bill makes you go through. Again, overall a good product, but this recent experience has left a sour taste in my mouth.

MH

Maris Holmes

03/12/24

5 out of 5

User friendly platform

User friendly platform - both on desktop and mobile.

OA

Oh Allen

03/12/24

4 out of 5

Bill.com makes it easy create and keep…

Bill.com makes it easy create and keep track my companies invoices. Easy to add new clients keep track of what invoices are due next as well as create an invoice for an existing client in seconds.

C

Csquared

03/12/24

4 out of 5

Overall a good product

Overall a good product. They are aggressively doing updates right now to make a better experience, and I appreciate them investing into this area. I also do like the feature "Pay Me Now" and I can get paid early if I choose to.

R

Rachel

03/12/24

4 out of 5

Ease of use for creating invoices and…

Ease of use for creating invoices and intuitive structure. Only critique is the new system is confusing where I'm supposed to log in as a former user now that there are different types of accounts - accounts payable and receivable and more expense centered accounts.

A

Andrew

03/12/24

4 out of 5

Works well - missing QB attachment sync

Works well, but missing some key features like bi-directional sync between QB of attachments.

A

Adeli

03/12/24

4 out of 5

BIll.com has been a great tool

BIll.com has been a great tool for our team to complete payments and keep track of what we have outstanding. The integration into QuickBooks is also a great feature.

SS

Stan Schonberg

03/12/24

5 out of 5

Transformed a paper process to virtual one

Bill has streamlined processing of our AP and expense reports by taking a paper intensive physical process and transforming it to a virtual process enabled by an easy to use application. Approvers no longer need to go through stacks of paper every week.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].