9.2
Spot Score
Streamline your accounting and payments, hassle-free.
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Starts from $0/user/month
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 111-120 out of 725
C
Customer
03/13/24
BILL.com has been a great tool for my…
BILL.com has been a great tool for my clients. There are a few features that need some improvement, but overall it works really well.
B
Brooke
03/13/24
Easy
Very easy to use and comprehend!
AZ
Alex Zampini
03/13/24
Easy to use
Easy to use. I like how Invoice flow so easily.
TO
Tracy Odland
03/13/24
We love Bill.com
We love Bill.com. We have used it in house as well as for clients for years. We love the approval process as well as the document management system. 2 issues - One is there seems to be hiccups with the app. Sometimes a bill has to be paid online instead of using the app because there is an unknown error. Also, I wish there was an easy way to change from the card payment option to direct deposit for a vendor. Once the card option is selected you cannot go in to the vendor payment options ...
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L
Lauren
03/13/24
General Info
The way one enters information seems archaic. One should be able to type and tab and that's not an option either.
JG
Juli Goodrich
03/13/24
Crazy and unpredictable fee structure, poor searchability, AI is unhelpful.
Used to be a solid platform, but has fallen into scammy and extractive practices. Charging my vendors 3% on "early pays" for things I have set up to be paid, after "adjusting" my payout timeline from 2-3 days to 5-10 days on ACH. Changing the "expedite fee" from flat to 1% of invoice, on electronic payments. Adjusting my payment window AFTER I set up payments, so promises made to my vendors fall through. Search is BAD. You have to search by each text string, part of the name, if there are ...
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JS
John Stilo
03/13/24
Finance
Love bill.com, it's so easy to use, the approval flow is great, and the ease to install is amazing
MA
M A
03/13/24
Bill.com has changed my billing for the…
Bill.com has changed my billing for the better. Cut my time in half.
CR
CMB Reporting Services Caryn B
03/13/24
"Easy Button" Experience - Five Stars!!
First time I have used this (or any) service. I am not an expertise by any stretch, but everything I needed to do so far has been like the "easy button" in the way that things are set up here. I very much appreciate this company and look forward to learning more and using it more!
NS
Noah Skocilich
03/13/24
It just works
It just works. Never have to worry about the "how" or what the result will be. It just works.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
