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BigTime - Professional Services Automation Software

BigTime Reviews in September 2026: User Ratings, Pros & Cons

Efficient time and project management made easy.

4.53

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BigTime Reviews & Ratings

4.53

Excellent

Based on 1409 ratings & 1620 reviews

Are you using BigTime?

Rating Distribution

Excellent

(1147)

Very Good

(405)

Good

(58)

Poor

(10)

Terrible

(0)

Spotsaas Editor’s POV

BigTime has received overwhelmingly positive feedback from users in the past 12 months. Users praised its ability to help companies organize budgets and projects effectively, making it easy to stay on track and on budget. The software is described as user-friendly, streamlining time and expense tracking processes with constant improvements. Customers appreciate ...Read more

BigTime pros and cons

  • Simplifies time and expense tracking, aiding in budget management and project organization.

  • User-friendly interface with clear navigation, enhancing ease of use for all staff members.

  • Integration with QuickBooks and customizable reports, providing flexibility and efficiency.

  • Responsive customer service and live chat support, ensuring timely assistance and issue resolution.

  • Some users find the software to have a steep learning curve due to its advanced features and functionalities.

  • Marketplace lacks a wide selection of apps and connectors, limiting the scope for advanced functionalities.

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Showing 201-210 out of 1620

AC

Alison C

03/03/23

4.5 out of 5

"Great Staff on Chat"

What do you like best about BigTime? The staff that are on the end of the chat line are extremely helpful. They go above and beyond to help me through my frustrations, whether thats with my own fault or with the software limitations.

JG

Jess G

03/03/23

4.5 out of 5

"Very happy with BigTime and it's capabilities, as well as its customer support team."

What do you like best about BigTime? BigTime is a simple, but very customizable and flexible tool that we currently use for all time tracking and billing. It's extremely user-friendly and easy to navigate for all of our users. Their support team is fantastic, extremely responsive, and thorough. I resolve quick responses to my questions. Leah J has been a huge help to me in my various support needs.

JG

Jess G

03/03/23

4.5 out of 5

"Very happy with BigTime and it's capabilities, as well as its customer support team."

What do you like best about BigTime? BigTime is a simple, but very customizable and flexible tool that we currently use for all time tracking and billing. It's extremely user-friendly and easy to navigate for all of our users. Their support team is fantastic, extremely responsive, and thorough. I resolve quick responses to my questions. Leah J has been a huge help to me in my various support needs.

AC

Alison C

03/03/23

4.5 out of 5

"Great Staff on Chat"

What do you like best about BigTime? The staff that are on the end of the chat line are extremely helpful. They go above and beyond to help me through my frustrations, whether thats with my own fault or with the software limitations.

AC

Alison C

03/03/23

4.5 out of 5

"Great Staff on Chat"

What do you like best about BigTime? The staff that are on the end of the chat line are extremely helpful. They go above and beyond to help me through my frustrations, whether thats with my own fault or with the software limitations.

DM

Dionne M

02/28/23

4 out of 5

"Easy to get support"

What do you like best about BigTime? We can track and analyze where we are most profitable and where we need to make adjustments long before we get to the end of any given project. Tracking time, expenses, invoices is all simple.

JV

Joanna V

02/24/23

4.5 out of 5

"Great tool for our firm"

What do you like best about BigTime? Software is very intuitive for our employees and contractors to use. Also, we really like the syncing capabilities with QuickBooks online.

JV

Joanna V

02/24/23

4.5 out of 5

"Great tool for our firm"

What do you like best about BigTime? Software is very intuitive for our employees and contractors to use. Also, we really like the syncing capabilities with QuickBooks online.

JV

Joanna V

02/24/23

4.5 out of 5

"Great tool for our firm"

What do you like best about BigTime? Software is very intuitive for our employees and contractors to use. Also, we really like the syncing capabilities with QuickBooks online.

AU

Anonymous User

02/22/23

4 out of 5

"Extremely user-friendly and very proactive customer support team."

What do you like best about BigTime? Excellent AR, integration, and customer support features. I love the easy creation and update capabilities of the invoicing and payment process.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].