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BigTime - Professional Services Automation Software

BigTime Reviews in June 2025: User Ratings, Pros & Cons

Efficient time and project management made easy.

4.5

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Starts from $10/User/Month

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BigTime Reviews & Ratings

4.5

Very Good

Based on 1164 ratings & 1620 reviews

Rating Distribution

Excellent

(1147)

Very Good

(405)

Good

(58)

Poor

(10)

Terible

(0)

Expert's Review

BigTime has received overwhelmingly positive feedback from users in the past 12 months. Users praised its ability to help companies organize budgets and projects effectively, making it easy to stay on track and on budget. The software is described as user-friendly, streamlining time and expense tracking processes with constant improvements. Customers appreciate ...Read more

BigTime pros and cons

  • Simplifies time and expense tracking, aiding in budget management and project organization.

  • User-friendly interface with intuitive navigation, enhancing ease of use for all staff members.

  • Seamless integration with QuickBooks and customizable reports, providing flexibility and efficiency.

  • Responsive customer service and live chat support, ensuring timely assistance and issue resolution.

  • Some users find the software to have a steep learning curve due to its advanced features and functionalities.

  • Marketplace lacks a wide selection of apps and connectors, limiting the scope for advanced functionalities.

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Showing 1221-1230 out of 1620

JS

Jay S

02/27/19

4 out of 5

"Functional and able to be tailored to any business"

What do you like best about BigTime? I like the ability to clock time in a number of different ways. I like the WIP reporting. I like the connection with QuickBooks. What do you dislike about BigTime?

AU

Anonymous User

02/27/19

3.5 out of 5

"BigTime Support"

What do you like best about BigTime? The prompt response to email support requests and quick resolutions to issues. What do you dislike about BigTime?

SA

Shawna A

02/26/19

5 out of 5

"Architecture firm- recently on boarded BT "

What do you like best about BigTime? We have had a smooth, professional transition. This software is very robust! Will save everyone in our company time, and time is money! The customization helps tailor the solution to our exact needs. Brandon Hollingsworth has been very thorough and knowledgeable! Each dept at Big Time works together. Their support features beyond staff are also very comprehensive as well. Information is always at your fingertips.

AU

Anonymous User

02/25/19

5 out of 5

"Great Support from a great Company"

What do you like best about BigTime? Nancy S's response time to my "urgent" request was impressive and timely. When payroll is pending, time is critical and Nancy understood that fact.

AU

Anonymous User

02/25/19

3.5 out of 5

"The experience was good.Respinse time was moderate."

What do you like best about BigTime? The solution gave me suggestions on what I should try in my system to get it solved. What do you dislike about BigTime?

AU

Anonymous User

02/21/19

4 out of 5

"Very Empowering tool"

What do you like best about BigTime? The granular insight into cost to provide professional services and reporting to manage resources across projects is very powerful, not just from a tactical view of capacity planning, but also strategically to provide input and focus on evaluating clients to prioritize efforts in service delivery and account management.

CF

Chris F

02/15/19

5 out of 5

"Fast, feature fit software for timesheet management and invoice... with exceptional support service"

What do you like best about BigTime? The feature set to BigTime is 99% perfect. The software is fast and pretty easy to learn and adopt as an organization. What sets them apart is their terrific customer support and onboarding. Brannon Hollingsworth from BigTime has worked with us from the beginning and helped us do all the onboarding and several months later was still right there to help us get into advanced reporting that is turning out to be critical intelligence for our business.

DC

Dennis C

02/15/19

4.5 out of 5

"Great Customer Service"

What do you like best about BigTime? The software is very easy to use and works seamlessly with QuickBooks. When I run into the occasional technical difficulty, the response time from BigTime is excellent.

CP

Cortney P

02/15/19

4.5 out of 5

"Exactly what we needed for our engineering company "

What do you like best about BigTime? We like how there are so many features that allow us to customize our time, goals, budgets and invoices perfectly to suit our company’s needs.

AU

Anonymous User

02/13/19

4 out of 5

"Good System"

What do you like best about BigTime? The time tracking capabilities and integrated invoicing. What do you dislike about BigTime?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].