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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 271-279 out of 279

PL

Peter L

10/28/17

4.5 out of 5

"Best value for the money. Very easy to use. "

What do you like best about Bigin by Zoho CRM? One low price for the entire organization. It is simple to use and no learning curve. Some of the other CRM systems that I had used in previous companies (Salesforce, SugarCRM, etc) were powerful but just too complicated. One other benefit is that everything is included in one price. I wear a few hats so need to contact clients various different emails such as sales@, support@, billing@, etc. I can do this without incurring extra fees. What do ...

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AU

Anonymous User

10/06/17

4 out of 5

"Database Management"

What do you like best about Bigin by Zoho CRM? Centralization of the database, Multiple access to the data, Data updation by multiple users. Much better than Excel. What do you dislike about Bigin by Zoho CRM? There are certain features missing & sometimes it takes too long for the pages to get loaded. The data that is ignored and duplicates is not visible. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Effective Database Management. We were able to centralise ...

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NS

Nicholas S

01/12/17

5 out of 5

"Zoho is AMAZING"

What do you like best about Bigin by Zoho CRM? So far the integration between all of our different systems has been amazing. While we did have support from a very talented vendor, Ari, there was a lot of ground work we needed to do to prep our own software for exporting to Zoho. Barring the challenge of merging contacts, it's been smooth. What do you dislike about Bigin by Zoho CRM? The contact merge is a bit clunky and could use more streamlining. Being able to only merge three contacts at ...

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EL

Eric L

01/11/17

4 out of 5

"Zoho Contact Manager Offers Some Nice Features"

What do you like best about Bigin by Zoho CRM? I really like the general framework of Zoho Contact manager. It is nice and streamline and go to use overall. It really helps enhance your ability to follow up with, and track future interactions with potential businesses. I think across users it really helps what you are looking to achieve. What do you dislike about Bigin by Zoho CRM? I think that some of the things could be improved upon. I think that it should have the ability for managers ...

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EL

Eric L

01/11/17

4 out of 5

"Zoho Contact Manager Offers Some Nice Features"

What do you like best about Bigin by Zoho CRM? I really like the general framework of Zoho Contact manager. It is nice and streamline and go to use overall. It really helps enhance your ability to follow up with, and track future interactions with potential businesses. I think across users it really helps what you are looking to achieve. What do you dislike about Bigin by Zoho CRM? I think that some of the things could be improved upon. I think that it should have the ability for managers ...

Read more

KF

Karen F

04/06/16

4.5 out of 5

"Director"

What do you like best about Bigin by Zoho CRM? I like the flexibility and the ability to use over many devices. What do you dislike about Bigin by Zoho CRM? Inputing all the information is very time consuming. Recommendations to others considering Bigin by Zoho CRM: An excellent place to start for a small organisation and CRM. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Am building my first CRM database, so excellent

NV

NISHANTH V

04/05/16

4 out of 5

"Information Repository"

What do you like best about Bigin by Zoho CRM? Centralized repository of informations like contacts,revenues What do you dislike about Bigin by Zoho CRM? Tipsto use ZOHO contact manager are not provided in the begining. Recommendations to others considering Bigin by Zoho CRM: tips must be provided to the user What problems is Bigin by Zoho CRM solving and how is that benefiting you? Transactions to corresponding customers

DL

Dawn L

04/05/16

5 out of 5

"Love the Portability"

What do you like best about Bigin by Zoho CRM? I like that I can use the app on my phone and I have access to my contacts with needing my computer or tablet. I travel a lot and this is perfect for road warriors like me! What do you dislike about Bigin by Zoho CRM? I don't like that I can only email directly from the contact manager if I have Zoho mail. Recommendations to others considering Bigin by Zoho CRM: I would definitely sign up for the trial, you will find that it is easy to use and ...

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NV

NISHANTH V

04/05/16

4 out of 5

"Information Repository"

What do you like best about Bigin by Zoho CRM? Centralized repository of informations like contacts,revenues What do you dislike about Bigin by Zoho CRM? Tipsto use ZOHO contact manager are not provided in the begining. Recommendations to others considering Bigin by Zoho CRM: tips must be provided to the user What problems is Bigin by Zoho CRM solving and how is that benefiting you? Transactions to corresponding customers

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].