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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.6

Add to compare

Starts from $7 / User / Month when Billed Yearly, also offers free forever plan

Bigin by Zoho CRM Reviews & Ratings

4.6

Excellent

Based on 243 ratings & 279 reviews

Are you using Bigin by Zoho CRM?

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Bigin by Zoho CRM works best for teams under 50 people managing straightforward sales cycles. The interface requires minimal training—most users get productive within a day. Pipeline management is visual and drag-and-drop, which accelerates lead qualification. Email sync works with Gmail and Outlook. Workflow automation covers basic tasks like task assignment and ...Read more

Bigin by Zoho CRM pros and cons

  • Simple design with a short learning curve — accessible for non-technical users.

  • Pricing targets startups and small businesses with core CRM features at low cost.

  • Pipeline management and workflow automation reduce manual steps in sales processes.

  • Integrates with Google Workspace, QuickBooks, and Zapier.

  • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.

  • Lacks advanced features needed by larger enterprises or complex workflows.

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Showing 11-20 out of 279

AR

Akvil R

12/18/23

4.5 out of 5

"Awsome"

What do you like best about Bigin by Zoho CRM? managing the Sales funnel was easy with zoho What do you dislike about Bigin by Zoho CRM? We need to manually change the status in the crm What problems is Bigin by Zoho CRM solving and how is that benefiting you? funneling all the customers based on their importance

AU

Anonymous User

12/18/23

5 out of 5

"Decent value for the price"

What do you like best about Bigin by Zoho CRM? At first glance, Zoho Bigin might seem like a budget-friendly CRM option – and it is – but it’s not lacking in features. In fact, it offers quite a robust set of tools to help you manage your customer relationships. Plus, it's priced attractively, making it a great value for smaller businesses or those on a budget. What do you dislike about Bigin by Zoho CRM? One area where Zoho Bigin falls short is its limited integrations. While it does ...

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AU

Anonymous User

12/18/23

4 out of 5

"Very simple CRM that is easy to use"

What do you like best about Bigin by Zoho CRM? Very simple to understand and easy to use. Has just what I need What do you dislike about Bigin by Zoho CRM? It requires a lot of tabs to be open. Every time you work with a contact, it becomes a new tab. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Tracking leads

SM

Saurabh M

12/17/23

5 out of 5

"Amazing unified experience"

What do you like best about Bigin by Zoho CRM? The ease of usage and simple of setup is the best part. What do you dislike about Bigin by Zoho CRM? Nothing as of now, but there is always room to grow. What problems is Bigin by Zoho CRM solving and how is that benefiting you? The setup time, long hours spent in customising the data and custom fields.

PA

Pradeep A

12/14/23

4.5 out of 5

"CRM"

What do you like best about Bigin by Zoho CRM? Simple workflow based CRM.... effective for small buisness What do you dislike about Bigin by Zoho CRM? lack of team collabration tools and documents library is missing,,,,limited zoho integration What problems is Bigin by Zoho CRM solving and how is that benefiting you? For simple workflow for small buisness it is really helpful

RH

Richard H

12/10/23

5 out of 5

"CRM software that is easy to implement and use has all the functions you need."

What do you like best about Bigin by Zoho CRM? I like how simple it is to set up and use; it is quite intuitive; you can easily adjust the workflow to your company procedure; and the support films provided at each stage are incredibly clear and informative. This program is simple to parameterize, and because the learning curve is short, it can be installed rapidly and yield a working sales process. What do you dislike about Bigin by Zoho CRM? On your leads, offers, and so on, you can only ...

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AU

Anonymous User

12/07/23

5 out of 5

"Easy To use"

What do you like best about Bigin by Zoho CRM? Easy interface, very straight forward!! easy to implement and doesnt require much effort. What do you dislike about Bigin by Zoho CRM? Tutorial videos! although i is straight forwrd it would be nice to see all the possible capabilties of it. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Organization! having everything all in one place makes life so much easier when finding clients.

AR

Ashik R

12/06/23

5 out of 5

"Brilliant CRM"

What do you like best about Bigin by Zoho CRM? Really flexible and adaptive CRM Integration with Gmail is also seamless What do you dislike about Bigin by Zoho CRM? Need to figure out more regarding pipelines What problems is Bigin by Zoho CRM solving and how is that benefiting you? Helps look at revenue chart at various stages

AC

Arturo C

12/06/23

4.5 out of 5

"Very easy to use CRM with great features and integrations."

What do you like best about Bigin by Zoho CRM? This is a highly visual software that makes it very easy to understand your business progress with your contacts/customers, Bigin is a very intuitive application that allows you to set up your CRM, easily add contacts, offers, and more, details: Report screens are a great way to see how your company is performing. What I like most about Bigin is how well it stores important information that you need to have on hand at all times, I like the ...

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SS

Stefano S

11/25/23

5 out of 5

"An outstanding CRM"

What do you like best about Bigin by Zoho CRM? It is clear and easy to use and implement into the workflow, with many integrations that encourage frequent usage. Customer support is readily available and ready to assist What do you dislike about Bigin by Zoho CRM? It's designed for freelancers and small agencies, so it lacks small features like a time tracker. Nothing serious What problems is Bigin by Zoho CRM solving and how is that benefiting you? Facilitates workflow and helps me keep ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].