Benevity Reviews in July 2026: User Ratings, Pros & Cons

It's an honor to be part of the Benevity Team.

Microsoft is a name to reckon with and the professionalism which comes along with it is just remarkable . It was an excellent presentation with all the major points covered. One request I had that if I had a question I should be able to directly contact the Benevity team instead of AI .Best wishesBharti BhatnagarFounder & PresidentHamsabDelhi

Informative, to-the-point session.

The session was timed perfectly. Started and concluded on the dot. The hosts were friendly and lucid in their presentation. They covered a lot of points in such a short time. Most importantly, they could generate a lot of optimism which really helped to remember that there is a lot of hope for Non-profits and NGOs with so much good will in the air. At the same time, we could understand that there is a lot of work to be done and that work only will lead to fruition. Great session and truly ...

Top of the class

Having worked with YourCause (nightmareish) and Cybergrants previously, Benevity is a breath of fresh air. Genuine partner to us in bringing our CR / FOundation program to life. We are utilizing the Grant, Spark, and Challenges solutions for a global tech company of 12K+ employees in 20 locations worldwide. I see a few comments about customers experiencing payment to charities as long. Realistically, global fund disbursement takes minimum 4 weeks from the payment of the invoice by the ...

Disappointing and now downright rude

Disappointing and now downright rude We've used this platform for a few years, we get pennies here and there but its not really worth the time. Now they put in a 2factor authentication, it doesnt work. I reached out to support. They have done nothing but waste my time and not fixed it. If we don't set it up, they will bump us from the platform so looks like we are done because they can't have functional upgrades.

I use this company at my workplace and they're awesome.

I've used this company at my workplace for sending donations to charities in Canada and even throughout the world. I've made many donations over the years and they always get to where they need to. Sometimes it takes a little bit of time but it always gets there, usually within a month or two at most. While this may seem like a lot of time, Benevity is ensuring the funds go to legitimate causes and they are also pooling donations monies from other companies to make the payments to charities ...

I wish I could give this company a zero…

I wish I could give this company a zero star. Worst customer service EVER!! Our organization's profile on Benevity was somehow managed by someone completely unrelated. When I reached out to Benevity to try and correct the mistake they kept passing the buck. Unhelpful and absolutely impossible to get on a phone call-try calling their customer service -impossible to hear anything. Why are big companies using this to initiate a company match? Benevity doesn't care even when i told them ...

Stealing Donation

Benevity is NOT disbursing donations made to our organization. They do not respond to emails and you cannot speak to someone on the phone. Our non-profit, 501c3 is owed thousands of dollars that Benevity has stolen.

Benevity' Shoddy Reporting Practices

Benevity consistently releases donations before they upload a donation report. It can take days to learn the donor's information, and more often than not, the donation(s) were made the previous month. That in itself is annoying enough, but often times they'll ACH the donation into an organization's checking account on the last business day of the month, thereby disrupting closing out that month's books because the donation report is multiple business days away from being uploaded. Though ...

Questionable service

We've been getting lots of delays in disbursement of funds and it feels a bit shady. Their promised ETA is 2 months, which is already long, but charities have been receiving funds after 3 whole months, and it's impossible to track exact fund arrival date. Their lack of transparency on delay reasons makes me question their legitimacy

Lack of efficiency on Benevity

Set up our charity on Benevity as a supportive corporate donor asked us to. States they are the global leader in workplace giving. Seems they are not the global leader in efficiency as still waiting for the electronic processing to be setup over 6 weeks later. Having read other reviews I’m concerned about the lack of efficiency in general and will delete the charity’s profile.