8.5
Spot Score
Efficiently streamline your business operations.
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Starts from $49/Month
BenchmarkONE, formerly known as Hatchbuck, stands out as an all-in-one CRM and email marketing solution that combines affordability with robust features. Over the years, this platform has proven to be a reliable tool for small to mid-sized businesses seeking to automate email campaigns, organize customer interactions, and boost sales pipelines without stretching ...Read more
Comprehensive and multifunctional, combining CRM, email marketing, and lead management in one platform, saving time and costs by eliminating the need for multiple tools.
Extremely user-friendly with an intuitive dashboard, drag-and-drop email builder, and minimal learning curve, making it accessible for non-developers and small teams.
Automates repetitive tasks like email marketing and follow-ups, improving productivity and business efficiency.
Excellent customer support and responsiveness, helping users resolve issues quickly and maximize platform features.
Limited features and sophistication for advanced users, such as underdeveloped ROI functionalities, lacking precise lead tracking before client contact.
Some users find customer support availability inconsistent, particularly outside office hours or during urgent issues.
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Angelica
03/12/18
Does the job for small businesses
PROS & CONS What are the best aspects of this product? One thing small businesses are always concerned about is that their needs are neglected by web developers. Well, not this time! In Hatchbuck, everything is developed accordingly, and the program seems to ‘get the point’ of absolute time benefits and having limited staff. They’ve done a really good job this time, including the product, but also the training that comes in package. There is a great automation concept, and a logical ...
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T
Terry
02/27/18
Outstanding email system
PROS & CONS What are the best aspects of this product? The tagging is just top. I can tag every user that clicks on my email’s link, meaning I’ve automatically involved them in a campaign without further notification. That’s just great. What aspects are problematic or could work better? I somehow miss the intuitiveness of our previous systems, but I am finding my feet. However, it would look much better with a draft box or a drag and drop template for editing HTML. I wish to be able ...
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S
Sonia
02/19/18
Hatchbuck is a very helpful system, piece of cake even for savvy users
PROS & CONS What are the best aspects of this product? They’ve just begun, and they’re already taking the wheel! There is an amazing drag-and-drop email template, especially for beginners learning to create beautiful and functional emails. I like the simplicity of involving contacts, either by tagging or sorting those you want to be in your campaign. To make things even better, there is a Partner Success Manager that takes no more than an hour to solve problems or to give explanations. ...
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