8.5
Spot Score
Efficiently streamline your business operations.
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Starts from $49/Month
BenchmarkONE, formerly known as Hatchbuck, stands out as an all-in-one CRM and email marketing solution that combines affordability with robust features. Over the years, this platform has proven to be a reliable tool for small to mid-sized businesses seeking to automate email campaigns, organize customer interactions, and boost sales pipelines without stretching ...Read more
Comprehensive and multifunctional, combining CRM, email marketing, and lead management in one platform, saving time and costs by eliminating the need for multiple tools.
Extremely user-friendly with an intuitive dashboard, drag-and-drop email builder, and minimal learning curve, making it accessible for non-developers and small teams.
Automates repetitive tasks like email marketing and follow-ups, improving productivity and business efficiency.
Excellent customer support and responsiveness, helping users resolve issues quickly and maximize platform features.
Limited features and sophistication for advanced users, such as underdeveloped ROI functionalities, lacking precise lead tracking before client contact.
Some users find customer support availability inconsistent, particularly outside office hours or during urgent issues.
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E
Eleanore
04/26/20
Everyone loves using Hatchbuck because it's so straightforward and hassle-free.
PROS & CONS What are the best aspects of this product? We use Hatchback to help our clients promote their goods and services. I can say that this software is so flexible because it allows us to create customized templates that we can send to our clients. You don’t need to be a coding expert to be able to use Hatchbuck effectively. What aspects are problematic or could work better? Generating online reports is not that easy because it's not automated. You need to download the report ...
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G
Gaston
04/19/20
Entrepreneurs should not think twice about subscribing to BenchmarkONE, it's an excellent platform.
PROS & CONS What are the best aspects of this product? I’ve been using this software for more than half a decade already, and I could not ask for more because it has helped me in the marketing aspect of my company. Hatchbuck is capable of bringing your business more customers, thus increasing your sales in the long run. What aspects are problematic or could work better? I do not have any complaints at all. Hatchbuck, for me, is one of the ideal marketing and CRM products. I ...
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N
Nya
04/19/20
Sales and Marketing go hand in hand and were happy that we have Hatchbuck to help us go beyond our targets.
PROS & CONS What are the best aspects of this product? I realized that I have been spending way too much money on monthly subscriptions of different business platforms; still, I’m not getting my desired results. Someone told me to check out a CRM product named Hatchbuck and see if I’m going to like it or not. I tried using the platform at no cost. I realized that it does a fantastic job in terms of 3rd party apps integration, especially with our social media accounts such as Facebook, ...
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M
Mohammed
04/14/20
Using Hatchbuck is such an easy and fun experience for my peers and me.
PROS & CONS What are the best aspects of this product? This is one of the smartest marketing tools that I've ever laid my eyes on. I've got no issues learning to use and navigate the tool because it's so intelligent and intuitive for my liking. If you are a beginner, you can rely on the online tutorial videos that you can access for free. What aspects are problematic or could work better? I don’t enjoy using the templates when sending offers and updates to my clients, so I don’t ...
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G
George
10/03/19
Integrated with STL Rent a Box
PROS & CONS What are the best aspects of this product? When Hatchbuck arrived to our company, we jumped on the task and categorized clients as business contacts, current, and potential users. What a day that was! Ever since, I am sending mails to many people through a simplified procedure (two-three clicks on average). I think we got ourselves a relationship builder, going all personal and super friendly with clients. And they appreciate it! Now that I have Hatchbuck, I can follow ...
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W
Winston
09/15/19
Reminds me of Hubspot, except of the ROI tools
PROS & CONS What are the best aspects of this product? The crown of maintainable software at a fair price. It unites marketing automation, CRM, lead capture, scoring, and nurturing under a single hat. It’s nice to have a single system for all activities. What aspects are problematic or could work better? The ROI functionalities are absolutely absent. Lead tracking is useless before they contact you or fill in the forms you’ve sent them. Your digital marketing might be effective, but ...
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J
Joel
09/09/19
So far, so good
PROS & CONS What are the best aspects of this product? The UI is fair, even if it takes a while to master the tagginng curve (speaking from the perspective of a developer who used to query his data directly). I was a hard-working learner, but I don't think it could be a problem for anybody. It's easy and flexible, heaped with information. Fast too! What aspects are problematic or could work better? I would improve the management on company level, but I think they're going to solve ...
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A
Audrey
10/09/18
An amazing platform for marketing automation, and really budget-friendly. Small businesses should definitely consider it
PROS & CONS What are the best aspects of this product? Trust me, you’ll learn and understand Hatchbuck just few days after activating it. You can forget the negative effects of long trainings, and to focus on productivity instead. Our email marketing team, for instance, got the full picture in a single week. What aspects are problematic or could work better? There were some bugs I disliked, but nothing so big to give up at crunch time. I still think it was our company’s best bet ...
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S
Sue
09/17/18
Easy and effective, amazing price
PROS & CONS What are the best aspects of this product? We used to work with Salesforce, and I liked it. Still, the company wanted something more affordable, less complicated, and not so demanding. We were told to get Hatchbuck even before, but we always took it with a pinch of salt. I wish we champed at the bit much sooner. Obviously, we did some exploring in the demo at first, just to have an idea on their support management, but there was no second thought. Their team was happy to ...
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L
Loretta
04/02/18
Great software, even better service!
PROS & CONS What are the best aspects of this product? I find the program to very easy and user-friendly. It’s been a while since we had something that impressive to work with. I really can't find the words to praise its funcitonality! What aspects are problematic or could work better? As you can see from the previous section, there is nothing I dislike about it. Still, I am only a user with access to particular features, while the company may come up with some detailes that need ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].