Bazaarvoice Reviews in June 2026: User Ratings, Pros & Cons

"Bazaar Voice"

What do you like best about Bazaarvoice? Bazaar Voice is extremely helpful to customers shopping on sites like Amazon, Nordstrom, Shop Bop, Free People, etc. This product allows customers to review the product from a customer standpoint and give pointers to other shoppers on size, color, fit, etc. It's important that a customer is able to have the most "real life" experience possible when shopping online. Bazaar Voice is an integral proponent to reducing return rates. What do you dislike ...

"Great automated tool"

What do you like best about Bazaarvoice? The monitoring checks and balances were very good. If a review was not focused on the product or service in question, it would be held back for review and would not be published. What do you dislike about Bazaarvoice? Set up was not very easy. It took several months and a good amount of time for our IT department to implement. Recommendations to others considering Bazaarvoice: Great people that work there - very helpful and knowledgeable. What ...

"Great automated tool"

What do you like best about Bazaarvoice? The monitoring checks and balances were very good. If a review was not focused on the product or service in question, it would be held back for review and would not be published. What do you dislike about Bazaarvoice? Set up was not very easy. It took several months and a good amount of time for our IT department to implement. Recommendations to others considering Bazaarvoice: Great people that work there - very helpful and knowledgeable. What ...

"An industry standard solution, but pricey."

What do you like best about Bazaarvoice? Bazaarvoice (or BV, as it's often referred to) is an industry standard reviews platform for enterprise sites - especially in the e-commerce space. It's an all in one platform for reviews, profiles, Q&A, gamification elements and more, and it has solid admin and reporting tools as well. What do you dislike about Bazaarvoice? BazaarVoice is quite expensive, as it's an enterprise-level tool. No real surprise here. Recommendations to others considering ...

"Great solution for customer education"

What do you like best about Bazaarvoice? Great people and business model that is always improving and provides analytical analysis for making product improvements by the manufacturer. What do you dislike about Bazaarvoice? Sadly, there are many similar products on the market now which means the value has been diluted in the minds of the buyers, this has caused a false sense reputation that BV is expensive. What problems is Bazaarvoice solving and how is that benefiting you? how to choose ...

"Great solution for customer education"

What do you like best about Bazaarvoice? Great people and business model that is always improving and provides analytical analysis for making product improvements by the manufacturer. What do you dislike about Bazaarvoice? Sadly, there are many similar products on the market now which means the value has been diluted in the minds of the buyers, this has caused a false sense reputation that BV is expensive. What problems is Bazaarvoice solving and how is that benefiting you? how to choose ...

"Product Reviews and User Generated Content - helping grow our business"

What do you like best about Bazaarvoice? Bazaarvoice helps simplify adding product reviews and user generated content to e-commerce sites. They moderate reviews content for us based on general criteria that they developed so it's relatively low touch from that perspective. We do respond to reviews publicly when required. We also have a loop to follow up on moderate ratings/reviews that gives us the opportunity to do our best to exceed expectations and delight the customer. What do you ...

"the future for G2Crowd!"

What do you like best about Bazaarvoice? This looks like the direction G2Crows is going. Its a great place to hear from consumers like ourselves to find out if a product or service will benefit us in anyway. What do you dislike about Bazaarvoice? its early days to dislike this product, i find it very useful as it provides good feedback. Recommendations to others considering Bazaarvoice: If you have concerns about buying from somewhere, bazaarvoice provides the information we need to make a ...

Too expensive for small businesses

There are other options out there for product reviews. Too expensive for small businesses.