Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"Great platform and provides key insights"

What do you like best about Bazaarvoice? Support are great at helping get the best out of the platform. There are lots of key insights that can be shared through the whole business when it comes to products What do you dislike about Bazaarvoice? The platform in terms of review design updates is a little difficult to use but support are very helpful Recommendations to others considering Bazaarvoice: Great platform, provides extremely useful insights into the customer What problems is ...

"Great and Consistently Improving Platform"

What do you like best about Bazaarvoice? You have made reporting very intuitive and easy to pull. What do you dislike about Bazaarvoice? Pulling from Connections report is does not provide helpful information. Recommendations to others considering Bazaarvoice: Make the connections section more useful for your users What problems is Bazaarvoice solving and how is that benefiting you? Being able to find and provide team with marketing insights and alert production team on reviews that need to ...

"Bazaarvoice is a great tool to mange reviews and questions from consumers, I recommend it!"

What do you like best about Bazaarvoice? The catalog tool to update items information in real time, and easily! In terms of curation it helps to show our products on everyday people who buy and enjoy our products which offers a relatable aspect to the site. Buying online, especially gardening products and home pest control products can be difficult so having the possibility to update product information, answers consumers question quickly is a must for any manufacturer. Also, Support is ...

"Curalate helps curate"

What do you like best about Bazaarvoice? I like how curalate makes it easy to find tagged posts on Instagram through @ mentions and hashtags. It makes it so that I can see all those posts in one place and easily add them to our UGC portions on our website. Instead of having to go to Instagram and look for tagged posts manually, I can use curalate. What do you dislike about Bazaarvoice? I don’t like how it sometimes takes a couple hours or days for a tagged post to show up on curalate even ...

"Curalate Review"

What do you like best about Bazaarvoice? It’s easy to use & simple to schedule posts. I like that all of my content lives within the tool in a library as well. What do you dislike about Bazaarvoice? The tool can be glitchy which is frustrating when you’re relying on it to manage a brand account & publish – especially on the weekends when you may not be readily at a computer to fix. They also seem to consistently be slow to update with Instagram api changes (ie, auto-publishing). What ...

"Clients First"

What do you like best about Bazaarvoice? They really take the time to show you the best way to use the tool - best practices, etc. and show you how much more you can be doing on top of the bare minimum. What do you dislike about Bazaarvoice? I think there is definitely a communication barrier between what certain team members understand to be true vs. what is actually true. There have been issues not getting exactly what we expected. Recommendations to others considering Bazaarvoice: Make ...

"Great P"

What do you like best about Bazaarvoice? Post purchase emails asking for reviews have been a game changer. BazaarVoice teams have been very helpful in getting this set up, working with our dev and business team to ensure perfect execution. What do you dislike about Bazaarvoice? Nothing- Post purchase emails asking for reviews have been a game changer. BazaarVoice teams have been very helpful in getting this set up, working with our dev and business team to ensure perfect execution. What ...

"Easy to Use + Great Functionality"

What do you like best about Bazaarvoice? BV is easy to use for gathering any details from customers and answering any questions. We have seamlessly been syndicating data to our retailers for years with the help of BV. What do you dislike about Bazaarvoice? Communicating in different platforms for different departments is time consuming + we have to many different form of comm. We'd like 1 platform to communicate with all facets of BV. For instance when working on our BV pixel we are using ...

"Great aggregator of reviews "

What do you like best about Bazaarvoice? Executive level dashboard is a fantastic way to easily track product trends (good or bad). What do you dislike about Bazaarvoice? Wish BV sent out Samples as it's awfully cumbersome sending out thousands of samples with our in-house team. What problems is Bazaarvoice solving and how is that benefiting you? More quickly address potential product issues, more quickly respond to customers, ensure reviews are populated across our own website and ...

"Customer feedback is essential"

What do you like best about Bazaarvoice? BazaarVoice provides us a central platform to view our customer feedback (reviews, Q&A, etc.). Utilizing feedback from all our channels has been vital in improving our overall customer experience with our products and brand. What do you dislike about Bazaarvoice? I see BV making big strides to close the gaps in communication between users and BV team members with a more personal approach. Proactivity from the BazaarVoice team - more of this ...