Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"Really good tool"

What do you like best about Bazaarvoice? Bazaarvoice has a lot of good features. Moderation and syndication options are really great and are the one that I like the most since it is good to share thoughts and comments on other online retailers. What do you dislike about Bazaarvoice? The integration is great, really going into everything, but It took us reeealy long to finish the implementation. It is demanding and asks for a lot of implementation time. Recommendations to others considering ...

"Account Manager"

What do you like best about Bazaarvoice? Excellent customer service! Always so pleasant, great follow-up! What do you dislike about Bazaarvoice? Portal seems to be down often, frustrating when trying to log on and not able to answer questions. What problems is Bazaarvoice solving and how is that benefiting you? Questions not visible in portal, Bazaarvoice able to locate.

"Great platform & great team to work with."

What do you like best about Bazaarvoice? Nicole is an amazing contact, she is super helpful and knowledgeable. What do you dislike about Bazaarvoice? There is nothing that comes to mind that I dislike. What problems is Bazaarvoice solving and how is that benefiting you? the ability to syndicate reviews across our internal sites as well as external ones.

"Account Manager"

What do you like best about Bazaarvoice? Excellent customer service! Always so pleasant, great follow-up! What do you dislike about Bazaarvoice? Portal seems to be down often, frustrating when trying to log on and not able to answer questions. What problems is Bazaarvoice solving and how is that benefiting you? Questions not visible in portal, Bazaarvoice able to locate.

"Great platform & great team to work with."

What do you like best about Bazaarvoice? Nicole is an amazing contact, she is super helpful and knowledgeable. What do you dislike about Bazaarvoice? There is nothing that comes to mind that I dislike. What problems is Bazaarvoice solving and how is that benefiting you? the ability to syndicate reviews across our internal sites as well as external ones.

"Great fast service. Quick connection with customers. Recommended for businesses"

What do you like best about Bazaarvoice? Provides clear instructions on how to work out everything needed, and will see service provided timely. It builds up a great product and company image for a new market. What do you dislike about Bazaarvoice? I don't think I have anything that I dislike about Bazaarvoice at this moment. But I do wish Bazaarvoice can send us more information about the company itself more to us through emails, so that we can know better what more services can be ...

"Quick and easy access for business in all sizes"

What do you like best about Bazaarvoice? They have a fully functional Support and Portal website to assist new users at the early stage. Their support and sampling teams' normal response time is within 24 hours. What do you dislike about Bazaarvoice? The pricing plan is quite complex, and obviously, it is not low at all. Price negotiation may be hard to deal with. Some forms and instruction changes are not transparent to users who are only using their service once or twice a year. What ...

"Simple and Supportive"

What do you like best about Bazaarvoice? When there is an issue, it is simple to reach out to the Bazaarvoice team and we get a quick answer with a solution. The platform is also simple to use in general. What do you dislike about Bazaarvoice? It would be good if the Bazaarvoice Community would be link directly to the Bazaarvoice Portal and not have it as two different logins. What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice allows us to answer customer ...

"Bazaar Voice Review"

What do you like best about Bazaarvoice? It's very helpful that we can have 1 review that is syndicated out to all of our participating retailers. What do you dislike about Bazaarvoice? There is nothing I dislike about Bazaar Voice. What problems is Bazaarvoice solving and how is that benefiting you? Being able to answer customer's questions gives the customer confidence in our brand.

"Easy To Use Service"

What do you like best about Bazaarvoice? The platform is user-friendly, and if any complications arise, the team is quick to help and resolve them. I use the Workbench, Sampling Portal, Insights, etc. What do you dislike about Bazaarvoice? The Workbench is still slightly outdated in relation to the rest of the platform; however, it is not make or break. It still functions well and gets the job done well. Recommendations to others considering Bazaarvoice: They have a bunch of other options ...