Bazaarvoice Reviews in May 2025: User Ratings, Pros & Cons

"Best in class review syndication provider"

What do you like best about Bazaarvoice? They have the best integrations and options for reviews. What do you dislike about Bazaarvoice? The team was not too helpful during the implementation and barely helped provide input and support during the process. What problems is Bazaarvoice solving and how is that benefiting you? Helping manage reviews and syndicate through all retailers and channels

"Excellent Tool for Review Syndication"

What do you like best about Bazaarvoice? The best part of Bazaarvoice is the syndication of your store's product reviews across their retail network. When someone leaves a product review on our website, it's actually like collecting 10 reviews because the retailers (Walmart, Walgreens, Costco etc.) selling your product will also display that review. What do you dislike about Bazaarvoice? The initial set up was lengthier than expected compared to the time it has historically taken me to set ...

"Fantastic way to engage with your consumers"

What do you like best about Bazaarvoice? I love how it makes it easy to learn about our consumers and engage with them. With everything from engaging content to distributing reviews and content to our top retailers, it makes it easy for us to reach a wider audience and collect information about how they feel about our items. What do you dislike about Bazaarvoice? It is a complicated program and it's time consuming. Sometimes technical help is an issue for a smaller brand. If you work for a ...

"Tons of data that you can easily get quickly!"

What do you like best about Bazaarvoice? I love how it's super easy to use. You do not have to be an expert in queries, with all the filter options you get a ton of useful information. What do you dislike about Bazaarvoice? I don't care for the 2 dashboards (old vs new) I don't like the fact that I feel like I am using 2 different applications after the update. What problems is Bazaarvoice solving and how is that benefiting you? Helps us understand which products need improvement.

"Connect to your customers!"

What do you like best about Bazaarvoice? It is so important for us to connect with our customers on a personal level and this is the best way to do it. What do you dislike about Bazaarvoice? The downsides are that some retailers do not let you post your phone number or website for help. What problems is Bazaarvoice solving and how is that benefiting you? This is to help me connect with customers that dont use the product correctly or need assistance and give bad reviews.

"Bazaarvoice syndication has helped drive sales!"

What do you like best about Bazaarvoice? I love the ability to syndicate reviews to our other retail partners. A good customer review can help generate sales across multiple platforms. One source for reviews, many points of sale. What do you dislike about Bazaarvoice? Being able to syndicate to many dealers does have its drawbacks. The ability to create custom programs or offer rewards for reviews is limited, but this is offset by the value of syndicating to our retail partners. What ...

"Works as described"

What do you like best about Bazaarvoice? You can really get a good picture of accurate customer opinions What do you dislike about Bazaarvoice? Some of the comments tend to be general with no way to follow up up with specific questions or to solicit additional feedback, no way for customer to contact us directly to turn negative into a positive What problems is Bazaarvoice solving and how is that benefiting you? Customers are ablet o give honest feedback, enabling us to learn how the ...

"A must have for marketers with wonderful support team!"

What do you like best about Bazaarvoice? One of the things I like best is their support team and dedicated account manager. They are very responsive and supportive through the whole process/campaign. They also have great tools to track and manage projects which are user friendly. What do you dislike about Bazaarvoice? I wouldn't say there is something I specifically dislike. So far I have enjoyed working with the team in general. One thing I wish it were easier and faster is the process of ...

"Great Platform"

What do you like best about Bazaarvoice? Like that we have the ability to respond to reviews posted on retailer channels and not just our own websites. What do you dislike about Bazaarvoice? It would be great to be able to syndicate ratings & reviews to Amazon What problems is Bazaarvoice solving and how is that benefiting you? We are able to capture consumer feedback and engage directly with consumers to ensure that if they're happy, we thank them, and if they're not, we work with them to ...

"Works as described"

What do you like best about Bazaarvoice? You can really get a good picture of accurate customer opinions What do you dislike about Bazaarvoice? Some of the comments tend to be general with no way to follow up up with specific questions or to solicit additional feedback, no way for customer to contact us directly to turn negative into a positive What problems is Bazaarvoice solving and how is that benefiting you? Customers are ablet o give honest feedback, enabling us to learn how the ...