Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Simple to set up and easy to use

What do you like best? Perfect for online collaboration. It's very easy to use and get set up for internal teams or collaboration with outside contractors. What do you dislike? Some of the features are limited. There are other more complicated or expensive services out there that have a more complete offering. Just make sure to weigh the features that are most important to you. What business problems are you solving with the product? What benefits have you realized? Project ...

Not all it's cracked up to be

What do you like best? It works well as a check box to-do list. What do you dislike? There's no ability to schedule things Automatically. Everything is manual. What business problems are you solving with the product? What benefits have you realized? We schedule Launches of new campuses. If one task gets off it affects others and you have Togo in and manually move all of the dates.

To communicate negotiated logistics to teams on the field.

What do you like best? You can comment on attachments, and have conversation chains. What do you dislike? It's boxy, which makes it look older and "not cool." It also difficult for some of our employees to understand. What business problems are you solving with the product? What benefits have you realized? It's just what my company uses.

Great fit for small teams

What do you like best? Great collaboration for teams to share simple projects What do you dislike? Not enough expansion options and requires extra add ons What business problems are you solving with the product? What benefits have you realized? Keeps costs down

Easy to Collaborate

What do you like best? Simple straightforward discussion platform. What do you dislike? Document upload is a nice feature, but no versioning. What business problems are you solving with the product? What benefits have you realized? Platform for a college class to ask and answer questions with administrators, instructors and each other.

Basecamp for Human Science

What do you like best? User friendly and easy to disseminate information. What do you dislike? No major complaints, other than it'a immediate functionality is not apparent to new users. Recommendations to others considering the product Go for it! But be sure to explain it's function in detail to your team. What business problems are you solving with the product? What benefits have you realized? Integrating training and updating information on the financial portion of our roles.

Very easy and lightweight PM software

What do you like best? Everything is very simple and easy to introduce to the team and clients. Being able to collaborate directly with clients using the software is a huge help What do you dislike? Sometimes the simplicity feels like inflexibility. Feels like it works great for smaller products with fewer stakeholders, but maybe not long complicated projects Recommendations to others considering the product Definitely use if you're interested in collaborating with your clients ...

Great for small teams

What do you like best? Basecamp is great for ease of use and user experience. It's been very easy for most people who've used it to pick up and understand. What do you dislike? Notifications and responsibilities are the weakest points for our use. Notification emails are generally overused within the system, so communication is going out non-stop. It's oversharing at its worst. That said, it's also a matter of use - with so many people collaborating, it's sometimes hard to know when to ...

A Better Product for a Bigger Organization

What do you like best? The best thing about Basecamp for our small (16 person association was having a record of tasks assigned and documentation of when the task was completed and by whom it was completed. What do you dislike? Unfortunately, the services we tried to utilize only added an unnecessary level of administrative work. Instead of sending an email to explain what needed done to the staff, or simply chatting across the hall, I would set up a task and then have to end up ...

Basecamp is a great way to manage teams, tasks, and make sure everything gets done

What do you like best? It's a great way to allocate tasks, assign due dates, and assure that things are completed in a timely manner. The ability to check off items that are gone and send reminders is essential. We previously relied on long, horrible email chains to make sure people finished their assigned tasks, and often people would simply ignore the email. What do you dislike? A lot of times, people automatically complete tasks and forget to remove them from the pending list. Also, ...