Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Basecamp keeps everything in line

What do you like best? Easy to navigate and manage to-do lists across all disciplines of the agency. What do you dislike? Slight difficulty to add/remove members from admin What business problems are you solving with the product? What benefits have you realized? Managing several to-do lists with different groups within the agency. Everyone stays on task with designated roles.

Great product, easy to use.

What do you like best? Basecamp was easy to use and great for organizing projects, easy to communicate with other team members. What do you dislike? There weren't any real things that I could think of that made me hate basecamp -- it was user friendly and easy to use both on my phone and on the computer. What business problems are you solving with the product? What benefits have you realized? I have used basecamp with multiple orgs as a way to upload files while traveling, ...

More features than we need!

What do you like best? Sharing and collaboration of projects and tasks, integration with google docs (just insert the link and it's saved to the project, reminders, task lists and more all make this a great product. What do you dislike? There is very little I dislike about Basecamp. One small complaint is the way they upgrade. When a new version of basecamp is released, you can't just upgrade or migrate your info over to the new version. It's like a totally different product. It's a ...

Basecamp Collaboration Tool

What do you like best? I like that I can customize my dashboard to include the most relevant projects or the ones I'm currently working on. My agency uses Basecamp to connect with clients and manage every aspect of our website build with the client. I personally use Basecamp to assign tasks to our developers, and I can check in real time when projects are being worked on. What do you dislike? Something I wish was more efficient was the calendar view. It could be that my agency doesn't ...

Gets the Job Done

What do you like best? it is east to use the software within our company and easy to train new employees. It makes collaboration within teams easy and i like that it integrates with our Timeneye time tracking app. What do you dislike? WIth our version you are not able to assign multiple people to 1 task. Whenever you are a past of several projects the calendar view is very difficult to utilize. The mobile app isn't as easy to use as it could be and i get lost trying to use it. ...

Web-based project management tool

What do you like best? The thing that I like best about Basecamp is that it organizes not only me but my company. It organizes projects, client work, and communication between coworkers. It brings everything that I use for work such as emails and things written on notepads all into one place. What do you dislike? My coworkers have a difficult time remembering to use it. Recommendations to others considering the product Try it for free and see what happens What business problems ...

The Core of our Organization

What do you like best? Our organization works internationally and Basecamp helps keep us all connected, even when we're across the globe. It even sends uploads straight to our inboxes, so we don't have to wait for people to log in to Basecamp to read the updates. What do you dislike? Sometimes I get lost on the program and can't fins certain files. I also feel like I am not using Basecamp to the fullness that I could be, but it's because I don't know all that it could do. It would be ...

Teamwork Simplified

What do you like best? Basecamp has taken our small business to the next level by allowing us the ability to create project level to do lists that our entire team can see as well as be notified. We can even set timelines for tasks to get completed and due dates to ensure that everyone can determine the importance of each task and the urgency related with those tasks. The near live posting of the tasks, notes, and group chats have worked flawlessly which has allowed for better ...

Helps make an otherwise complicated mess into a decipherable project

What do you like best? I have had great success using this when working with entrepreneurs, artists, and musicians who may not otherwise have their project pieces in order. It helps me lay out in an organized way, a complex and multifaceted project for a client. What do you dislike? I thought the mobile version could be more user friendly. I really love the desktop version the most. What business problems are you solving with the product? What benefits have you realized? Basecamp ...

Antiquated Sharefile software

What do you like best? You are able to share large files that our email server will not allow. The program allows for multiple uses inducing clients and project managers. What do you dislike? There is a lot of front end work to set up projects and include participants. There is also no way to link this into your outlook mailbox. The interface is also confusing and is hard to organize projects. What business problems are you solving with the product? What benefits have you realized? ...