Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Review of Basecamp

What do you like best? I like that I can manage multiple projects, create documents, communicate with my team, and especially have task reminders for each field. It's also very user friendly on my phone which is a definite necessity. What do you dislike? I don't have many complaints about Basecamp. What business problems are you solving with the product? What benefits have you realized? I have been able to manage company tasks much more efficiently than before. My team and I were ...

Great tool for collaboration around one-off project.

What do you like best? Basecamp is cloud-based, easy to set up, and has an appropriate pricing model in terms of scaling for multiple projects versus users. What do you dislike? Would like to see better tools around project plan visualization and chart within individual projects and across projects, or integration with other project planning software like MS Project. What business problems are you solving with the product? What benefits have you realized? Team collaboration, ...

Nice tool

What do you like best? Ease of sharing within the organization. What do you dislike? Hard to navigate between shared content between users What business problems are you solving with the product? What benefits have you realized? Sharing solutions

A positive experience; user-friendly

What do you like best? User-friendly, easy for clients to navigate What do you dislike? I wish the calendar had dependencies such that if you move an event, all other events move accordingly (would be helpful for timelines. What business problems are you solving with the product? What benefits have you realized? This significantly reduces my email inbox - yay!

This App Seriously Makes Work Simple

What do you like best? The nature of the responsiveness of the app. The thoughtfulness in design. The ways that you can literally run every aspect of any business in it. What do you dislike? There is not much I dislike - I could use some more integrations with outside apps, but other than that, it's gold. Recommendations to others considering the product If you are looking for product management software, please look no further. What business problems are you solving with the ...

Makes work feel more fun

What do you like best? I like that you can instantly see what everyone has been working on since you last logged in with the "Latest Activity" section, as well as see a clear overview of the projects you've been assigned. What do you dislike? I've had to bookmark a specific page to be able to instantly login. If I don't do this, I for some reason have to always enter my email and have them send me a login link. Could just be something I haven't figured out yet, but it was frustrating ...

Social Media and Content Marketing Manager

What do you like best? It can conform for a multitude of purposes big and small, projects short term and projects long term all while allowing my team to stay in touch, up to date and most importantly, out of everyone's inbox. What do you dislike? It needs a visual overhaul, the background color isn't appealing and while the important aspects of this software are anything but looks, it helps make the user experience just slightly better. Recommendations to others considering the ...

Basecamp 3 ROCKS

What do you like best? Our team of 10 uses Basecamp 3 to manage all of our potential and current clients. We interact, collaborate, and win together using it. What do you dislike? I use to-do's a lot and it's a bit clunky when you want to edit the due date. You have to click into it and then go to the due date section, rather than just being able to click it to change it or dragging it to change it. It wasn't built as a to-do platform, so I get it. But I wish that was better. What ...

Basecamp Rocks!

What do you like best? I like the fastness of the software. I recently learned how to integrate Google Forms and Docs with Basecamp and that's made things much better. Additionally, I like the automatic updates on the site while I'm working. Having the ability to reach out to someone via Basecamp is very much worth it. What do you dislike? I think Google Docs should be a requirement. I don't like having to upload and download every Office document individually. Google docs would be ...

Basecamp: ideal for large project management with constantly changing assignments

What do you like best? Basecamp allows departments to assign tasks to specific team members or generally to anyone. Anyone can comment, ask questions, update assignment progress, and mark assignments as completed. This is ideal for projects that are ongoing and have multiple changing parts. What do you dislike? Basecamp can be a little clunky. However, it is easy to use. Any "clunky", UX problems were the result of a previous user who did not structure the projects efficiently. ...