Basecamp Reviews in September 2026: User Ratings, Pros & Cons

Excellent team/project management software

What do you like best? Whether it's just for you, or a team, Basecamp excels in making a project a little less daunting. It allows for document uploads, to do lists, and checklists to help speed tasks being done for the benefit of the group. I often use it for my own project management in addition to any collaborative project I'm working on. What do you dislike? There isn't a seamless way to access documents across the different project pages. Recommendations to others considering the ...

Simple, Engaging Project Platform

What do you like best? It's easy to upload documents, files and other information for collaborators to see and download. I like the email notifications to help monitor activity on a project. What do you dislike? I didn't think the user experience/layout was the most intuitive at first. Setting up notification preferences was a bit of a process at first, since the default is no notifications and I wanted all notifications. Recommendations to others considering the product Take ...

Base Camp a bit cumbersome

What do you like best? I enjoyed the fact that we could keep all of our information in one place What do you dislike? it was cumbersome and awkward. It was easier to use a facebook group to keep everyone on the same page, and share docs (or google drive Recommendations to others considering the product there are better tools out there What business problems are you solving with the product? What benefits have you realized? trying to keep everyone involved up to date with the same ...

Great Management Project

What do you like best? Layout and ease of use. Ability to easily organize and setup different roles and phases of the job. What do you dislike? I didnt really see anything that I disliked about the product. If anthing perhaps price point? What business problems are you solving with the product? What benefits have you realized? Rolling out an upgrade to our call center software and for server upgrades

Versatile, extendable, project management tool

What do you like best? Basecamp is a very versatile system. Lately I have really liked the time tracking and Harvest integration. What do you dislike? So for the most part I don't have much to complain about but the things that I feel like need some attention is the Basecamp phone app when you're used to desktop version and realize the the app doesn't have all the same options it's disappointing. They just need to be more similar. And although I really like that Harvest can be use ...

Basecamp is fine . . . newer out there though

What do you like best? Easy to add members to projects, to-do lists are convenient and easy to access. Basics are super simple and it's easy to get started. What do you dislike? Seeing archives of projects is difficult if you were not an original member of the group. Previous versions included way too many emails. If used daily, I don't really need a review. What business problems are you solving with the product? What benefits have you realized? Scheduling of staff, projects and ...

Easy, Intuitive & Useful

What do you like best? I like the discussions being tracked and alerted to email. I also like that steps of a project are easily outlined and shared. What do you dislike? I wish you could set up calendar notifications. What business problems are you solving with the product? What benefits have you realized? Building customised third-party integrations.

Very reliable task management tool when working in a team setting.

What do you like best? Being able assign tasks and reminders to various people on each project. The nice thing is that people can go and review to see when each task has been completed. Furthermore, each user has the ability to upload files (from word documents to powerpoint and the website does a nice job of displaying a preview for that file. This can be very useful when one is monitoring multiple projects and does not have to download or open files and can judge the work at a glance. ...

Decent product, but competition is tough

What do you like best? Ease of use, enticing design and UX. Support seemed to be good. What do you dislike? We had severe performance problems with Basecamp. We switched to another solution with no performance issues. Recommendations to others considering the product Do try it out, as it is easy to set up. We had performance problems with them, but they should be solved by now. What business problems are you solving with the product? What benefits have you realized? We needed a ...

Decent program

What do you like best? I liked the way it could be used internationally to connect team members around the world. What do you dislike? At times it feels like the functionality is limited. The things that you think you would be able to do are not always clear or available. What business problems are you solving with the product? What benefits have you realized? The business problem that it solved is how to share documents internationally in an instant. That is also the benefit.